Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

About the position Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and battle tested new capabilities to meet those needs. We've open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud or migrating to the cloud. The Capital One Software team is looking for experienced and collaborative individual contributors who are technically skilled and can work directly with the customers to engineer, deliver and successfully implement solutions and products within their data ecosystem. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We are looking for individual contributors who are passionate about learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. We need innovators who can look beyond the technology and consider the value our technology creates for our customers, who can help customers embrace the offered technology and solutions, who are obsessed with customer success and can help change how our technology is viewed to enable outcomes. The ideal candidate will have past experience working as a Distinguished Engineers, Solutions Architect, Technology Architect, and a proven track record of hands-on solution implementation in the customer environment and managing and growing customer relationships. You will have an ability to grow your leadership skills as well as diving deep into various hands-on solutions while developing new skills, so you can make strong contributions in architecture transformation discussions.

Responsibilities

• Prepare and deliver technical engagements with enterprise customers including envisioning business and technical solutions, delivering architectural design and rapid prototypes.
• Drive architecture/design reviews focused on business and technical requirements.
• Analyze, define and document requirements for data, workflow, logical processes, hardware, operating system environment and enterprise system integrations.
• Plan, manage and deliver customer projects.
• Support architecture governance by providing subject matter expertise.
• Work with business and product partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
• Travel to customer locations as needed to implement products and solutions, develop and nurture customer relationships, and manage key stakeholder communication.
• Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.

Requirements

• Bachelor's Degree
• At least 6 years of experience in Software Engineering and Systems Architecture or Technology Solution design
• At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)

Nice-to-haves

• Master's Degree in Computer Science, Engineering or Information Technology
• 7+ years of experience in software engineering
• 5+ years of experience as a Solutions Architect in large/complex organizations
• 5+ years of experience in building and managing infrastructure, databases, networking and CI/CD Tooling (K8s, Artifactory, Harness, Docker, ECS, etc.)
• 8+ years of experience architecting, designing, and/or delivering scalable and decoupled systems in a heavily regulated technology environment
• 3+ years of experience working with internal and external business clients
• 3+ years of experience with AWS concepts and implementations
• 1+ years of experience working on data management platforms in areas such as Data Discovery, Data Classification, Data Lineage and Data Catalog.
• 1+ years of experience with Cryptography and Quantum Computing.
• Experience to engaging, influencing and driving initiatives by partnering with technology executives
• Experience mentoring software engineers or architects
• Experience in a regulated environment (HIPAA, PCI, Privacy, etc)
• Ability to communicate at all levels in the organizations with required technical depth and breadth
• AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive set of benefits that support total well-being

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