Senior Project Manager - Remote work

Position: Senior Project Manager (PMO Lead) Work: Remote Type: Contract 9+ months Interview Type: Webcam Key Responsibilities:

• Ensure full SDLC compliance for all projects (JAR, design, QA, UAT, OCM, readiness).
• Establish, maintain, and enforce PMO processes, procedures, templates, and governance structures.
• Oversee the project portfolio, ensuring timelines, risks, dependencies, and resources are proactively managed.
• Provide direction, coaching, and quality review of project managers’ deliverables and documentation.
• Serve as the primary escalation point for project risks, issues, and stakeholder concerns.
• Lead project intake, prioritization, and reporting cadence, including portfolio dashboards and leadership updates.
• Drive consistent communication across vendors, partner agencies, and internal teams.
• Monitor compliance with federal, local, and agency policies.
• Ensure vendors are meeting deliverables, timelines, and quality expectations.
• Support change management and continuous improvement initiatives across the PMO.

Core Responsibilities: 1. SDLC Leadership & Compliance

• Own, enforce, and continuously improve SDLC methodologies, processes, templates, and governance standards.
• Ensure all projects complete requirements, design, quality assurance (QA),User Acceptance Testing (UAT), Organizational Change Management (OCM), and readiness activities before advancing to Go/No-Go or implementation.
• Partner with technical and business teams to ensure process adherence and quality deliverables at each phase.
• Develop and maintain SDLC playbooks, workflows, checklists, and RACI charts.

2. PMO Operations & Structure

• Provide structure, organization, and consistency within the PMO by establishing expectations, documentation standards, and escalation protocols.
• Serve as the first escalation point for project managers, stakeholders, and vendor partners.
• Implement and oversee a repeatable project intake, prioritization, and tracking process.
• Monitor and validate that PMs are using approved tools (e.g., Smartsheet, JIRA, SharePoint) consistently and accurately.

3. Project Portfolio Oversight

• Manage and oversee a diverse portfolio of large-scale initiatives, ensuring timelines, risks, issues, and resource needs are visible and proactively managed.
• Review and approve project plans, schedules, status reports, and artifacts to ensure completeness and accuracy.
• Identify and address project roadblocks early, providing direction and coaching to PMs.
• Provide weekly portfolio summaries with progress, dependencies, risk level, and recommended actions.

4. Vendor & Stakeholder Management

• Serve as a senior liaison between internal/external stakeholders and vendor teams to maintain alignment and prevent confusion.
• Hold vendors accountable to deliverables, timelines, risk mitigation, and communication standards.
• Facilitate cross-functional collaboration and ensure clarity of roles and responsibilities.

5. Communication & Reporting

• Establish a consistent cadence of meetings, reporting rhythms, dashboards, and executive updates that keep leadership informed and avoid surprises.
• Translate technical information into clear, actionable updates for leadership and stakeholders.
• Ensure PMs communicate proactively—not reactively—about risks, delays, and dependencies.

6. Governance, Quality Control & Accountability

• Ensure all project artifacts meet quality standards before approval and before moving to next SDLC phase.
• Validate completeness of JAR, design signoffs, UAT entry/exit criteria, and implementation readiness checklists.
• Track, audit, and enforce compliance with agency policies, procedures, and federal requirements.
• Leverage corrective action plans for PMs or vendors when repeated issues occur.

7. Change Management & Continuous Improvement

• Lead transformation efforts to enhance PMO efficiency, transparency, and stakeholder satisfaction.
• Identify gaps in processes and implement improvements to strengthen governance.
• Support OCM efforts by ensuring project planning and communication align with operational changes.

Required Skills & Qualifications: Technical & Process Expertise

• PMP Certification required or must complete the PMP certification within 1 year of hire.
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