Senior Consultant- Change Management
About the position
Responsibilities
- Support clients in achieving sustainable performance and/or improvements within their organizations
- Create a customized change management strategy and roadmap based on the needs of the project and implement the change management activities for each phase of the project
- Lead impact analyses, assess change readiness, and identify key stakeholders
- Provide status reporting of progress, dependencies, issues, risks and overall program health
- Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
- Ensure that key change initiatives deliver on business, schedule, and budget objectives
- Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
- Determine new target operating models and organization design
- Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
- Develop Executive-level presentations
- Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
- Utilize Project Management frameworks and methods in a variety of roles
- Identify opportunities to provide or create additional client value
- Contribute to internal areas such as business development, people development, recruiting, marketing, and more
- Engage in activities dedicated to supporting our culture
- Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
- Maintain program sites as a repository for all project information
- Contribute to the development of high-quality and timely deliverables
- Assess the current business process and supporting systems in an effort to identify process gaps and/or deficiencies.
- Develop and document processes, use cases, etc. to demonstrate business requirements.
- Analyze “as is” state and document future needs; make recommendations about potential opportunities to streamline business processes.
- Influence a broad spectrum of stakeholders toward achieving business goals, understanding how potential process and system changes might impact upstream and downstream processes and/or systems.
- Work and/or collaborate with key business stakeholders to develop business cases as well as define a roadmap to implement the remediation.
- Advise key stakeholders on the latest principles, best practices, and/or technologies and their practical application.
- Work with key stakeholders to improve existing or developing new operational processes and procedures, on a regional/global basis as needed.
- Assist with the organization transformation including building internal process expertise and capabilities.
- Implement recommended solutions and support business transformation
- Conduct effective meetings
- Contribute to the development of high-quality and timely deliverables.
- Perform subject matter research and business analysis.
- Assist in the coordination and development of client proposals.
- Support practice, thought leadership, and people development.
Requirements
- Bachelor’s degree in Business, Engineering, Science, Information Technology, or a related discipline. Master’s degree preferred.
- 4-7 years’ experience in Manufacturing, Logistics and Distribution on a global scale.
- Solid understanding of business processes related to demand & supply planning, continuous and discrete manufacturing, warehouse management, and transportation, from an end-to-end business process perspective.
- Excellent understanding of business functional areas and inherent controls with "end-to-end" global business processes & sub-processes including (data and process) integration points, policies, and procedures.
- Ability and experience of working in a transforming environment.
- Excellent presentation and writing skills (functional/technical specifications) are required.
- Self-directed and uses judgment to proactively seek guidance from management or update status to management. A wide degree of creativity and latitude is required.
- 5+ years’ experience leading significant change management engagements with successful outcomes in complex organizations
- Consulting experience required
- Bachelor’s degree required
Benefits
- Competitive Compensation
- Annual base salary starting at $128,000, commensurate with experience and qualifications
- Annual performance based discretionary bonus
- Robust Health Coverage
- 3 Medical plans
- Dental and Vision
- Life, AD&D and other voluntary insurance
- Tax-Advantaged Accounts
- 401K retirement plan
- 4% matching and 100% vested upon enrollment
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Health, Dependent Care, Commuter
- Family Friendly Benefits
- 100% paid parental leave for all new parents with eligible tenure
- Building Healthy Families program if enrolled through Medical plan
- Time Off to Recharge
- Generous Paid Time Off (PTO) policy
- 9 company holidays plus 1 floating holiday
- Extras that Make Life Easier
- College savings and student loan repayment assistance
- Monthly cell phone stipend
- Access to wellness programs at no cost if enrolled through Medical plan, including:
- Gym membership reimbursement
- LiveHealth Online virtual care
- Personalized support from a Well-being Coach
- Employee Assistance Program at no cost
- Free confidential counseling and emotional support services
- On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)
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