Strategy Consultant VI- Consumer Experience, Performance Improvement

About the position Responsibilities

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members.
• Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members.
• Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback.
• Fosters open dialogue amongst team members.
• Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies.
• Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress.
• Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources.
• Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others.
• Analyzes and interprets market data by developing and implementing a plan to address highly complex or critical research questions and test hypotheses with expert knowledge in several areas of data collection and analysis.
• Oversees and conducts moderately or to highly complex or critical quantitative and qualitative analyses and investigating alternative hypotheses.
• Validates, interprets and synthesizes key findings, conclusions, and recommendations for the future for senior leadership.
• Facilitates process improvement efforts by identifying opportunities to adapt processes to improve return on investment (ROI), operations, service quality, and results for company-wide initiatives.
• Utilizes expert knowledge of business operations to oversee and conduct the implementation of best practices across the organization.
• Leads the adoption of best practices and future innovations.
• Effectively manages projects and programs by overseeing the development of highly complex project proposals, including establishing objectives, key stakeholders, milestones, and providing deep technical leadership across programs.
• Oversees progress on program deliverables in alignment with greater business strategy and key business outcomes across functions and organizations.
• Demonstrates expert knowledge in, and identifying and implementing new methodologies to complete initiatives independently.
• Oversees the execution of project plan, ensuring high-quality outcomes, and facilitating long term organizational learning.
• Proactively maintains open streams of communication by fostering trusting relationships to better navigate and act as a champion for the diverse and complex needs of stakeholders across the organizational landscape.
• Identifies and resolves highly complex or critical issues or risks to strategic program implementation.
• Fosters strategic partnerships with senior leadership to consult and influence the development and refinement of key priorities and strategy.
• Proactively and persuasively drives the communication of strategic issues and recommendations to senior leadership, and across and upward in the organization.
• Contributes to the development and execution of business strategy by developing and implementing state-of-the-art strategic plans based on business case and expertise in several fields of health care marketplace.
• Provides expert consultation on complex problem scoping and overseeing the processes and resources needed.
• Communicates and presents the best identified strategic option(s) to senior leadership based on complex problem scoping, external marketplace research, and analysis of organizational and external strategic approaches.
• Provides expert consultation on challenging business goals and overseeing processes and resources needed to accomplish them.
• Integrates critical knowledge across areas to inform strategic plan and intended outcomes.
• Develops and implements state-of-the-art strategies to mitigate highly complex or critical barriers, constraints, and risks to execution.
• Oversees strategic direction in response to a changing environment.

Requirements

• Minimum five (5) years of experience in project management, forecasting, planning, consulting, strategy development and/or execution, or a directly related field.
• Minimum four (4) years of experience in a leadership role with or without direct reports.
• Bachelors degree in Business, Health Care Administration, Public Health, Economics, Finance, or related field AND minimum nine (9) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or a directly related field OR minimum twelve (12) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or a directly related field. Nice-to-haves
• Three (3) years of experience working in a large matrixed organization.
• Three (3) years of Health Care experience.

Benefits

• Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. Apply tot his job Apply To this Job

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