Experienced Data Entry Operator – Claims Processing and Eligibility Records Management

Introduction to blithequark At blithequark, we are dedicated to improving the well-being of our communities through innovative benefit plans, advocacy, and community support. As a leading dental plan administrator in the country, we are part of a larger network that operates two of the largest dental networks in the nation. Our mission is to build healthy, smart, vibrant communities for all, and we achieve this by investing in initiatives that promote oral health, public health, education, and economic development. We celebrate our All In culture, which is a mindset, feeling, and attitude that we wrap around all that we do – from taking charge of our careers to helping colleagues and lending a hand in the community. Job Summary We are seeking an experienced Data Entry Operator to join our team in Farmington Hills, MI. As a Data Entry Operator at blithequark, you will play a critical role in entering claims and eligibility records into our system, processing claims, and updating/correcting file information. You will be responsible for retrieving and reconciling information in files when claims are rejected by the system, determining whether inaccurate data should be updated, routed, or adjudicated, and correcting and updating claim information entered through the optical scanning or data entry process.

Key Responsibilities

• Enter claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.
• Retrieve and reconcile information in files when claims are rejected by the system
• Determine whether inaccurate data should be updated, routed, or adjudicated
• Correct and update claim information entered through the optical scanning or data entry process
• Maintain related departmental records and files
• Operate office equipment, which may include a personal computer, copier, fax machine, etc.

Essential Qualifications

To be successful in this role, you must possess a high school diploma or equivalent and have at least one year of work experience in an office environment. You must also be able to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour). Additionally, you must have successfully completed a data entry test sponsored by Human Resources within the past 12 months (test waived if you currently hold or have previously held a position that meets this requirement).

Preferred Qualifications

• Previous experience in data entry, claims processing, or a related field
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills

Skills and Competencies

To excel in this role, you must possess strong technical skills, including proficiency in Microsoft Office and data entry software. You must also have excellent analytical and problem-solving skills, with the ability to troubleshoot issues and resolve problems in a timely and efficient manner. Additionally, you must have strong communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and other stakeholders.

Career Growth Opportunities

At blithequark, we are committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including on-the-job training, mentorship, and education assistance. We also offer opportunities for advancement and professional growth, with a focus on promoting from within.

Work Environment and Company Culture

At blithequark, we are proud of our All In culture, which is a mindset, feeling, and attitude that we wrap around all that we do. We celebrate diverse thought, encourage innovation, and empower employees to take charge of their careers. We offer a range of benefits and perks, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance. We also offer eight hours of paid volunteer time each year, plus access to an on-staff health coach and personal trainer, virtual lunchtime workouts hosted by the trainer, and/or an on-site fitness center.

Compensation and Benefits

We offer a competitive salary and benefits package, including annual incentive compensation based on annual business goals. We also offer a range of perks and benefits, including paid time off, holidays, and a comprehensive benefits package.

Conclusion

If you are a motivated and detail-oriented individual with a passion for data entry and claims processing, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to improving the well-being of our communities, and we are looking for talented and dedicated individuals to join our team. Don't miss out on this opportunity to join a dynamic and growing organization and take your career to the next level. Apply today to become a part of the blithequark team! Apply to this job Apply tot his job Apply To this Job