Litigation Support Assistant (Remote)

Are you a driven professional with a passion for delivering exceptional customer service to legal professionals? Do you thrive in a fast-paced environment where initiative and resourcefulness are rewarded? We aren't kidding about fast paced! Legal Document Server (LDS), an innovator in litigation support services is seeking a dynamic and ambitious Litigation Support Assistant to join our growing team. Location Requirement: Applicants must reside in California. Who We’re Looking For: We want goal-oriented professionalswith a proactive mindset who can manage multiple priorities while maintaining exceptional attention to detail.

• Customer-Centric: A positive, can-do attitude with a focus on exceeding client expectations.
• Sense of Urgency: You don’t wait for opportunities; you create them and get things done efficiently.
• Team Player: Collaborative, dependable, and thrives in a team environment.
• Pride in Work: You take ownership of your responsibilities and deliver results that make an impact. If you’re ready to grow with us, we’d love to hear from you! Company Mission: To simplify all aspects of litigation support through innovative, customer-centric technology. Core Values: Providing best-in-class customer service and convenience.

Responsibilities

Include, But Are Not Limited To:

• Provide responsive, on-demand customer support via email and telephone.
• Review and submit client orders (litigation experience required).
• Coordinate and forward customer/vendor inquiries to respective departments (Concierge & Process Serving).
• Verify incoming orders for accuracy (e.g., Court Filing, Process Serving, Records Retrieval).
• Dispatch physical orders to vendors (training provided).
• Follow up with vendors and courts on existing orders.
• Create accurate Proofs of Service per California Civil Procedure.
• Check in with existing/prospective clients regarding new service offerings (opportunity for performance-based bonuses). Requirements:
• Must reside in California.
• Available to work Monday - Friday, 8:30 AM - 5:30 PM.
• At least 1 year of customer service experience via phone/email (required).
• At least 1 year of office/clerical experience (required).
• Experience with California Superior Court Filing/E-Filing and Process Serving (required).
• Knowledge of California Rules of Court, local rules, Civil Procedure, and Fee Schedules (preferred).
• Tech-savvy with case management software and online platforms.
• Associates or Bachelor’s degree (preferred, but not required).
• Highly motivated, organized, resourceful, and a problem-solver. What We Offer:
• 100% full-time remote position (workstation equipment provided).
• Performance-based year-end bonuses.
• 11 paid holidays annually.
• Monthly health insurance stipend
• Employer matched retirement stipend
• Opportunities for growth within a fast-paced and innovative environment. Ready to Join a Winning Team? Join Legal Document Server and become part of a team that values hard work, initiative, and exceptional service. Apply now to make a difference in the world of litigation support! Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits:
• Opportunities for advancement
• Paid sick time
• Paid time off
• Work from home Schedule:
• Day shift
• Monday to Friday Application Question(s):
• Do you reside in California? Education:
• Bachelor's (Preferred) Experience:
• court filing: 1 year (Required)
• process serving: 1 year (Required) Location:
• California (Required) Work Location: Remote Apply Job!

Apply tot his job Apply To this Job