VP/ Operations - Remote /Contractor/
Immediate interviews this week — contractor, start ASAP Title: VP, Operations — Remote (Contractor) Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine Base fee: USD $1,500–$2,500 / MONTH + Performance Incentives (Paid via Wise or bank direct deposit) Employment type: Contractor, Full-Time Company: Shae Group Website: https://shae.group Who We Are We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We’re AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency. We adopt AI across strategy, operations, marketing, product, and client experience — and hire people who are AI-savvy, adaptive, and results-driven. Who You Are You are a high-agency operator with deep experience in AI/tech services and ops. You translate strategy into quantified OKRs/KPIs and consistently deliver. You have deep experience in SaaS sales, shipped RevOps and service-management programs, understand DORA/Accelerate metrics, are fluent in security & compliance (SOC 2/ISO 27001/NIST CSF), and design interoperable, shared services across brands. You communicate crisply at the executive table and dive deep with operators when required. Responsibilities:
- Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting.
- Build and own the RevOps stack (CRM → Marketing Ops → Success/Support → Billing & Collections) and ensure forecast accuracy.
- Implement fit-for-purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.
- Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy.
- Ensure every new funnel, program or product integrates cleanly into our architecture (intake → design → test → launch → hypercare) and build a high-performing operations org (RevOps, ServiceOps, Data, Automation).
Must-have qualifications:
- 8+ years’ experience in operations, RevOps, or technical program leadership in AI/tech services or SaaS environments, with proven outcomes.
- Direct experience building RevOps stacks, service-management practices, and measurable OKR frameworks.
- Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management; strong executive communication.
- Advanced Experience using GHL (GoHighLevel) CRM.
Nice-to-have:
- Experience with DORA/Accelerate metrics and partnering with Product/Engineering to improve flow.
- Prior leadership building cross-brand shared services, platform consolidation, or long-form program launches.
Compensation & performance bonuses: Base Salary: USD $1,500–$2,500 per month (experience-based). Performance incentives: Per project/ brand/ funnel Equity / long-term incentive plan negotiable for the right candidate. Payment & contractor terms: Independent Contractor status only. Payment in USD via Wise or bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs. How to apply:
- Click Apply → complete prescreen questions (working logistics + availability)
- Self-schedule an 18-minute prescreen AI one-way video interview
- Complete a 3rd-party personality profile
- If matched, hiring manager interview within 24–48 hours — offers same day for top candidates
Closing note We are purpose-driven and move fast. Shae Group values precision, automation, and outcomes. Top candidates receive expedited interviews and fast offers — please check your email (and spam) after applying and respond promptly. Original job VP/ Operations - Remote /Contractor/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs. Apply tot his job Apply To this Job