Experienced Customer Services Specialist (Construction) – Outside Plant Facilities and Equipment Maintenance

Are you a skilled and ambitious individual looking to take your career to new heights? Do you have a passion for delivering exceptional customer experiences and a knack for working with complex technical systems? If so, we invite you to join our team at blithequark as a Customer Services Specialist (Construction) – Outside Plant Facilities and Equipment Maintenance.

About blithequark

At blithequark, we're committed to revolutionizing the way we connect our customers and communities. As a leading provider of innovative communication solutions, we're dedicated to empowering our customers to thrive in an ever-changing world. Our team of passionate and talented professionals is driven by a shared vision of delivering exceptional service, fostering growth, and making a positive impact on the world around us.

Job Summary

As a Customer Services Specialist (Construction) – Outside Plant Facilities and Equipment Maintenance, you'll play a critical role in ensuring the smooth operation of our outside plant facilities and equipment. You'll be responsible for installing, connecting, maintaining, rearranging, and dismantling aerial, buried, building, or underground telephone plants and associated wiring and cable, including poles. This is a unique opportunity to work with a variety of technical systems, develop your skills, and contribute to the success of our organization.

Key Responsibilities

* Installs, connects, maintains, rearranges, and dismantles aerial, buried, building, or underground telephone plants and associated wiring and cable, including poles.

• Works with light and heavy-duty electrical and hydraulic equipment, and with numerous hand tools in the installation and maintenance of outside plant facilities.
• Reads and interprets standard practices and engineering work prints and makes up daily time and material reports.
• Works with hot metals, torches, small hand tools, blowers, pumps, compressors, hydraulic aerial lifts, or other mechanical equipment, various test equipment, and measuring devices in connection with maintaining communications facilities.
• Prepares newly installed cables and conductors for splicing by removing outer sheath and filling compound from buried type cable.
• Identifies conductors in adjoining cable sections, according to diagrams and specifications, color code, and/or by means of test set.
• Performs some repair and maintenance functions on outside plant cable facilities.
• Reviews and analyzes complex schematic drawings to determine the work to be done and assure the proper sequencing of tasks.
• Splices wires in multiple conductor cables in aerial, underground, buried, submarine, and building applications.
• Makes necessary tests for hazardous atmosphere before entering manhole and continues tests while working in manhole.
• Positions blithequark as the premier provider of choice.
• Performs all other duties comparable to the above as assigned.
• Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

Requirements

* Valid state driver's license

• Non-negligent driving record
• Meet 275 lbs. weight limit due to safety restrictions
• Ability to pass a Department of Transportation Physical
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs
• Qualify on pre-employment screening: Technical/Mechanical Test III (TMT III)

Benefits and Perks

At blithequark, we're committed to providing our employees with a comprehensive benefits package that includes:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company-designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Work Environment and Culture

Our team is passionate about delivering exceptional customer experiences and making a positive impact on the world around us. We're committed to fostering a culture of innovation, collaboration, and growth, where every employee feels valued, supported, and empowered to succeed. Our work environment is dynamic, fast-paced, and challenging, with opportunities to develop your skills and advance your career.

Compensation and Career Growth

As a Customer Services Specialist (Construction) – Outside Plant Facilities and Equipment Maintenance, you'll start off earning between $12.81 to $27.79 per hour, with an average starting earnings of $57,798 per year. Your individual starting salary within this range may depend on geography, experience, expertise, and education/training. We're committed to providing our employees with opportunities for career growth and advancement, with a clear path for professional development and advancement.

How to Apply

If you're a motivated and talented individual with a passion for delivering exceptional customer experiences and working with complex technical systems, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications and next steps.

Equal Employment Opportunity

At blithequark, we're committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, blithequark will provide reasonable accommodations for qualified individuals with disabilities. blithequark is a fair chance employer and does not initiate a background check until an offer is made.

Apply Now

Don't miss this opportunity to join our team and take your career to new heights. Apply now and become a part of our dynamic and innovative team at blithequark. Apply to this job Apply for this job