[Remote] Artificial Intelligence (AI) Services Domain Leader
Note: The job is a remote job and is open to candidates in USA. Mission Critical Partners (MCP) is dedicated to enhancing community safety through innovative solutions and expert guidance. This position will oversee the development, implementation, and management of AI-driven solutions and strategy aimed at enhancing public safety and public sector clients.
Responsibilities
- Passionately create AI opportunities and solutions for the company’s AI Strategy
- Communicate and Teach AI ideas, techniques, and skills
- Provide the external face of MCP AI for the company
- Develop and implement a comprehensive AI strategy aligned with the firm's goals and public safety objectives
- Lead and manage the AI Services across teams, providing direction, mentorship, and professional development
- Oversee the planning, execution, and evaluation of AI projects and initiatives
- Identify opportunities for AI applications in public safety, including predictive analytics, real-time data processing, and decision support systems
- Collaborate with staff and clients to define project requirements and success criteria
- Ensure the ethical use of AI and compliance with relevant regulations and standards within MCP
- Oversee data collection, integration, and management processes to support AI initiatives
- Work closely with public safety/sector agencies, clients, and internal teams to understand needs and deliver effective AI solutions
- Communicate complex AI concepts and findings to non-technical stakeholders
- Represent the firm at industry conferences, workshops, and other events
- Contribute to multiple publications or presentations annually
- Establish and strengthen partnerships with AI vendors and service providers
- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
- Stay abreast of the latest advancements in AI and related technologies
- Promote a culture of innovation and continuous learning within the team
- Evaluate and integrate new tools, technologies, and methodologies to enhance AI services
- Oversee and track progress on MCP proprietary AI MAPS assessment tool
Skills
- Bachelor's degree in Engineering, Telecommunications, Information Technology, Computer Science, Data Science, Artificial Intelligence, or related field (or related field experience designing/implementing AI solutions)
- Minimum of 10 years of Experience with public safety/sector systems and an understanding of the unique challenges in the field
- Strong knowledge of recent AI technologies, frameworks, and best practices
- Ability to clearly communicate AI ideas and concepts to non-technical leaders
- Proven track record of successfully managing projects from concept to implementation
- Excellent leadership, communication, and interpersonal skills
- Ability to work effectively in a collaborative, team-oriented environment
- Strong problem-solving skills and a proactive approach to addressing challenges
- Able to communicate to leadership, C-level executives, and clients on wide range of technical topics and strategies concerning AI
Benefits
- Robust employer contribution to employee medical benefits
- Competitive dental and vision insurance
- 401(k) plan with company match
- Wellness allowance to support employee well-being
- Life and AD&D insurance
- Disability insurance (short-term and long-term)
- Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
- Flexible Paid Time Off to support work-life balance
- Employee Assistance Program (EAP)
- Perks at Work program offering discounts on products and services
Company Overview
- Mission Critical Partners is an IT service management company that offers cyber security and IT services. It was founded in 2008, and is headquartered in Port Matilda, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is http://missioncriticalpartners.com.
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