[Remote] Lead Business Intelligence Analyst

Note: The job is a remote job and is open to candidates in USA. Thryv is a company dedicated to supporting local businesses for over 100 years. They are seeking a Lead Business Intelligence Analyst to collaborate with Finance Operations, Marketing, and Product teams to drive decision-making through data analysis and insights.

Responsibilities

• Analyzes large, multi-source datasets to uncover business insights that support GTM, product pricing, and financial strategy
• Partners with Finance Ops to connect business performance with financial metrics including CAC, LTV, funnel velocity, and retention
• Defines and refines KPIs that align execution with company objectives and partners with cross-functional teams to implement strategy
• Supports campaign performance analysis, segment behavior trends, pricing elasticity, and product monetization strategy
• Summarizes insights into concise, visual presentations with bullet points, charts, and storyboards that speak directly to business leaders
• Drives cross-functional analysis by blending marketing, product, and financial data into cohesive performance stories
• Influences C-level decisions with strategic insight and crisp communication

Skills

• Bachelor's Degree (or international equivalent), required
• 9+ years of related experience, required
• Experience in Business Intelligence, Strategic Analytics, or similar roles in a B2B SaaS environment, required
• Proven experience working with Finance, Marketing, and Product teams, required
• Hightly proficient in SQL, with comfort working across modern data stacks (e.g., Snowflake, BigQuery, Domo, AWS, GCP)
• Strongly skilled in consolidating and interpreting data from multiple fragmented datasets from numerous systems
• Strong understanding of digital and traditional marketing strategies, user acquisition funnels, engagement metrics, and customer lifetime value modeling
• Experienced with traffic metrics, Google Analytics, HubSpot, Salesforce, and similar platforms
• Skilled at communicating findings through brief bullet points and compelling visuals- no fluff, just insight
• Deep understanding of core SaaS performance metrics, including but not limited to CAC, LTV, ARR, churn, user adoption, and pricing strategy
• Proven ability to think both creatively and critically while thriving in a fast-paced, dynamic, and often ambiguous work environment
• Scrappy, proactive, and results-oriented, with a bias for clarity and action.Collaborative and team-oriented, proactively supporting team members to achieve goals
• Ability to travel less than 5% of the time
• Must be 18 years of age or older
• Must successfully complete pre-employment screening process, as required
• Must successfully complete any required training or orientation courses, as needed
• 12+ years of related experience, preferred

Benefits

• Medical, dental, and vision plans, plus a wellness program with added incentives
• 401(k) savings plan with company match and employee stock purchase plan
• Continuing education benefits with tuition assistance programs
• Paid time off including holidays, vacation, sick, personal, and winter close

Company Overview

• Thryv Inc. (NASDAQ: THRY) is a global software and marketing services company that empowers SMBs, franchises and agencies to modernize. It was founded in 2013, and is headquartered in Dallas, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.thryv.com/.

Company H1B Sponsorship

• Thryv has a track record of offering H1B sponsorships, with 17 in 2025, 9 in 2024, 18 in 2023, 13 in 2022, 13 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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