Business Transformation & Process Optimization Lead

About UnlockLand UnlockLand is building an AI Operating System for Real Estate Development, enabling developers, investors, and asset managers to plan, manage, and optimize real estate projects with speed and precision. By combining proprietary AI, spatial data, financial modelling, and market analytics, our platform delivers automated feasibility studies, cost modelling, predictive analytics, and scenario planning — all within a collaborative, cloud-based interface. Recognized as:

• 2025 Canada’s Top 100 AI Startups
• BC Tech Startup of the Year
• BC Tech AI Game changer

We believe real estate decisions should be data-first, transparent, and scalable, so that complex development projects become more predictable, capital-efficient, and aligned with stakeholder goals. As we scale across global markets, we are seeking a Business Transformation & Process Optimization Lead to drive operational excellence and support the company’s rapid growth. This role is perfect for a strategic thinker who thrives in dynamic environments, excels at improving workflows, and understands how to guide teams through complex operational changes.

Key Responsibilities

• Lead end-to-end business process re-engineering initiatives to streamline operations across product, sales, customer success, and partnerships.
• Design and implement data-driven operational frameworks that improve efficiency, reduce bottlenecks, and support global scaling.
• Develop change management strategies that ensure smooth adoption of new tools, processes, and technology across the organization.
• Collaborate cross-functionally with leadership, engineering, and operations teams to identify inefficiencies and translate them into actionable improvements.
• Establish clear performance KPIs and oversee tracking, reporting, and continuous optimization activities.
• Evaluate existing workflows and build new SOPs that enhance productivity and alignment as the company expands.
• Support strategic initiatives such as new product launches, global expansion, and cross-departmental integration projects.
• Communicate operational insights and performance results directly to senior leadership.

What You Bring

• 7+ years of experience in business process re-engineering, operational excellence, management consulting, or transformation roles within tech, SaaS, PropTech, real estate, or enterprise environments.
• A proven track record leading complex, cross-functional transformation initiatives that improved efficiency, reduced costs, or accelerated growth.
• Strong capability in diagnosing operational bottlenecks, mapping workflows, and redesigning systems using industry frameworks (Lean, Six Sigma, Agile, Kaizen — certification a plus).
• Demonstrated success driving change management at scale, including stakeholder alignment, training, communication planning, and adoption tracking.
• Advanced analytical skills with experience in KPI design, performance dashboards, and data-driven decision-making using tools such as Excel, Power BI, Tableau, or internal analytics.
• Ability to build scalable SOPs, governance models, and operational playbooks for rapidly expanding teams and global operations.
• Strong leadership presence with the ability to influence executives, engineers, and operational teams — even without direct authority.
• Hands-on experience in fast-growth or high-velocity environments, balancing strategic vision with execution speed.
• Deep interest in AI-driven automation, digital transformation, and real estate innovation — and enthusiasm for shaping the operational backbone of a company working on national-scale development impact.

Why UnlockLand

• Play a major role in shaping internal processes for one of the fastest-growing PropTech AI companies.
• Work closely with founders, government partners, and enterprise developers.
• Lead transformation work that directly impacts how cities and developers plan the future.
• Global, fully remote team with significant career growth opportunities.
• Mission-driven culture focused on innovation, speed, and operational excellence.

Job Type: Full-time Pay: $82,466.73 - $99,314.77 per year Work Location: Remote Apply tot his job Apply To this Job