[Remote] Director, Global Country Operations Enablement

Note: The job is a remote job and is open to candidates in USA. Pfizer is a global leader in the pharmaceutical industry, and they are seeking a Director of Global Country Operations Enablement. This role is responsible for directing a multi-disciplinary team to ensure efficient support for country operations in clinical trials, while also implementing strategic priorities and change management plans.

Responsibilities

• Responsible for developing and implementing project and change management plans in support of GCO strategic operations on a regional or global level, based on departmental development roadmap and goals
• Leads or significantly contributes to cross-functional initiatives representing GCO to implement process optimization and digital solutions
• Adopts Pfizer Ways of Working (PWOW) and becomes a PWOW SME on behalf of GCO
• Leads a multi-regional matrix team to facilitate customisation of ICD templates for use at country or site level as needed
• Collaborates and aligns with Business Process Owners (BPO) and US Central ICD Project Team leaders to set global operational priorities and to continuously maintain and improve process
• Leads a multi-regional matrix team to operationalise and oversee a centralized activity team supporting maintenance and close out activities across the portfolio of studies
• Supports regional oversight leaders with portfolio planning and alignment with therapeutic area and operational stakeholders
• Collaborates with strategic operations to develop resourcing models and forecasts
• Develops Key Performance Indicators (KPI) and Key Quality Indicators (KQI) metrics to facilitate oversight and report to the GCO Leadership Team, and other stakeholders

Skills

• Bachelor's degree with at least 8 years of experience in clinical development operations, or MBA/MS with at least 7 years' experience or PhD or JD with at least 5 years of experience
• Is recognized as an expert within the organisation, both within and beyond own function and applies this to influence the strategic direction of a Global Business Unit/Global Operating Unit or Sub business Unit/Sub Operating Unit
• Promotes innovation and takes appropriate risks to challenge the status quo
• Leads unique and complex projects with influence across a Global Business Unit/Global Operating Unit or Sub business Unit/Sub Operating Unit
• Identifies multiple solutions or innovative options in solving highly complex problems with direct impact on a Global Business Unit/Global Operating Unit or Sub business Unit/Sub Operating Unit
• Exercises foresight and judgement in making complex decisions. Acts independently on self-initiated projects
• Demonstrates advanced understanding of clinical trial regulation and compliance, including global application of GCP
• Prior line and functional/matrix management experience, working cross-functionally with organizational leadership
• Ability to assimilate high-level data and operational metrics and trends
• Strategic thinking and targeted problem-solving skills
• Maintains scientific/operational knowledge and expertise to possess credibility to discuss with higher level management and peers
• Strong interpersonal skills
• Establishes strong relationships with customers, strives to understand and meet customer requirements
• Respectfully challenges practices, decisions or ideas to uphold integrity and ethical standards
• Exhibits behaviours consistent with company values to colleagues at multiple locations with diverse cultures; motivates through example, commitment, loyalty and enthusiasm
• Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization
• Creativity and/or ability to put innovative approaches into practice in clinical development

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage

Company Overview

• Pfizer is a biopharmaceutical company that discovers, develops, and delivers medicines and vaccines. It was founded in 1849, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.pfizer.com.

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