Virtual Manager (Healthcare)

Join us today! Are you a proactive, highly organized Virtual Manager who thrives in healthcare operations? We’re hiring immediately for a part-time role supporting a private practice—and we want YOU to help us streamline care, documentation, and day-to-day ops. Disclaimer: This is a general overview of the position. Specific tasks and tools will be discussed in detail during the final interview. Duties and Responsibilities:

• Coordinate daily administrative tasks and ensure nothing falls through the cracks
• Communicate through the EMR (Cerbo) and by phone to reach patients, vendors, and partners
• Order labs across multiple vendors (each with different processes) and track completion
• Own and improve day-to-day billing processes (claims, payments, reconciliations, follow-ups)
• Build clear SOPs/documentation—capture what’s “in the head” and turn it into repeatable processes
• Oversee inventory management & audits: track supplements, maintain min/par levels, manage refills
• Maintain accurate records, notes, and task logs inside Cerbo and related tools
• Identify bottlenecks, propose improvements, and introduce structured task management
• Collaborate closely with the client; communicate updates, risks, and next steps with empathy and clarity

Must-Haves

• 2+ years of administrative or operations experience (healthcare setting preferred)
• Excellent English—confident on the phone, crisp in writing, and not afraid to communicate
• Great with documentation: you love tidy SOPs, checklists, and version control
• Detail-oriented, patient, and empathetic—comfortable supporting patients and clinical staff
• Tech-savvy; quick to learn EMRs (Cerbo experience a plus) and workflow tools
• Able to work independently, prioritize, and follow through without hand-holding

Nice-to-Haves

• HIPAA Certification (If you don’t have it, the client will cover certification costs)
• Experience with Cerbo, healthcare billing, lab ordering, and inventory control
• Background in task/project management or QA of processes

Technical Requirements:

• Headset: USB headset with noise cancellation
• Webcam: Working webcam
• Computers: Primary and backup computer with at least i5 to i7 processor and 8GB RAM
• Internet: Main internet service speed of at least 25 Mbps wired connection; backup internet speed of at least 10 Mbps

Perks and Benefits:

• Job security and stability
• Exceptionally supportive team
• Opportunities for career growth
• Fun work environment

Schedule:

• Full-Time and/or Part-Time (PST, MST, EST, or CST)

Location:

• This is a remote position

Apply now and take the first step towards a rewarding career! Only qualified candidates will be processed and invited to take the assessment and schedule initial and final interviews. Please make sure you apply for the right job based on your experience. We prioritize applicants who successfully follow this instruction! By providing a telephone number and submitting this form, you consent to be contacted by SMS text message. Message & data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. Visit our Privacy Policy for more information. Eligibility Requirement: Non-U.S. Based Applicants Only Please note that the majority of our job positions are reserved for individuals living outside the United States. Applicants must reside outside of the United States and should not hold U.S. residency or citizenship unless specified otherwise by the role needed. We kindly ask that U.S. residents or citizens refrain from applying, as these opportunities are designed to support our international workforce. Apply tot his job Apply To this Job