Experienced Full Stack Operations Engineer – Mechatronics and Sustainable Packaging Customer Experience

Are you a seasoned professional with a passion for innovation and a drive to make a lasting impact? Do you thrive in fast-paced environments where no two days are ever the same? If you're looking for a challenging and rewarding role that combines technical expertise with a customer-centric approach, we invite you to join the Mechatronics & Sustainable Packaging Customer Experience organization at blithequark. As a key member of our team, you will play a vital role in shaping the future of automation technology and sustainable packaging solutions. With a focus on customer obsession, you will work closely with cross-functional teams to design, implement, and support metrics for our programs, drive data-driven decision-making, and provide clear and timely reporting to internal and external stakeholders.

About blithequark's Mechatronics & Sustainable Packaging Customer Experience Organization

At blithequark, we're committed to transforming the way we work and interact with our customers. Our Mechatronics & Sustainable Packaging Customer Experience organization is at the forefront of this transformation, working backwards from customer needs to deliver innovative solutions that meet their evolving expectations. With a focus on customer obsession, we're raising the bar on the readiness of new technologies in deployment and the performance of those already in production.

A Day in the Life

As an Experienced Full Stack Operations Engineer, your day will be filled with a mix of technical challenges, collaboration with cross-functional teams, and opportunities to make a meaningful impact on our customers' experiences. You will be responsible for:

• Designing, implementing, and supporting metrics for our programs
• Collaborating with BI/Data Engineering teams to drive the collection of new data and the refinement of existing data sources to continually improve quality
• Reviewing information from multiple sources to confirm data integrity
• Providing clear and timely reporting of key performance metrics across internal & external stakeholders
• Overseeing multiple products, programs, and projects, and driving continuous improvement ideas into both the deployment cycle time (safety, quality, and productivity)
• Detailing engineering design improvements to the hardware engineering and product teams to simplify the installation

Key Responsibilities

* Develop and implement metrics to measure program performance and identify areas for improvement

• Collaborate with cross-functional teams to drive data-driven decision-making and improve quality
• Provide clear and timely reporting of key performance metrics to internal and external stakeholders
• Oversee multiple products, programs, and projects, and drive continuous improvement ideas into both the deployment cycle time (safety, quality, and productivity)
• Detail engineering design improvements to the hardware engineering and product teams to simplify the installation
• Build relationships with customers and capture and synthesize their voice to inform product development and improvement

Essential Qualifications

* 5+ years of directly managing and responsible for multiple large projects experience

• Bachelor's degree in a relevant field (e.g., engineering, operations, supply chain, business administration)
• Strong technical background in relevant fields of automated or non-automated material handling equipment
• Ability to travel up to 75% or more, with occasional international travel
• Ability to lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Ability to stand/walk for up to 12 hours
• Ability to work in an environment where the noise level varies and can be loud
• Ability to work in an environment that is subject to variable temperatures and weather

Preferred Qualifications

* Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field

• Experience in Lean Management, Six Sigma, and other operations engineer tools

What We Offer

* Competitive base pay ranging from $107,600/year in our lowest geographic market up to $177,900/year in our highest geographic market

• Equity, sign-on payments, and other forms of compensation as part of a total compensation package
• Full range of medical, financial, and/or other benefits, including:

+ Medical, Dental, and Vision Coverage + Maternity and Parental Leave Options + Paid Time Off (PTO) + 401(k) Plan

• Opportunities for career growth and professional development
• Collaborative and inclusive work environment
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and results-driven professional with a passion for innovation and customer-centricity, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!

Equal Opportunity Employer

blithequark is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We're committed to creating an inclusive and diverse work environment that empowers our employees to deliver the best results for our customers.

Accommodations for Applicants with Disabilities

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Apply Now

Don't miss this opportunity to join a dynamic and innovative team at blithequark. Apply now and take the first step towards a rewarding career in Mechatronics and Sustainable Packaging Customer Experience! Apply for this job