Experienced Customer Service Associate – Onsite Store Consultant at blithequark

Are you passionate about delivering exceptional customer experiences and driving business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join our team as an Experienced Customer Service Associate – Onsite Store Consultant at blithequark. As a key member of our team, you will be responsible for providing responsive service that enhances the delivery of blithequark's products and services. You will interact with customers, vendors, and team members on a daily basis, working with minimal supervision to accomplish established business objectives. Your consultative approach will help grow revenue through customer education of business solutions and product offerings, while also identifying and growing new and existing customer accounts.

About blithequark

blithequark is a leading provider of innovative solutions and services that empower businesses to succeed. Our commitment to quality, customer satisfaction, and business excellence drives everything we do. We strive to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

Key Responsibilities

As an Experienced Customer Service Associate – Onsite Store Consultant, you will be responsible for:

• Demonstrating consultative behaviors to ensure friendly, polite, and expert service is delivered to all customers
• Growing revenue through customer education of business solutions and product offerings
• Taking customer orders, giving pricing information, and recommending blithequark products and services
• Using a consultative selling approach to identify and grow new and existing customer accounts
• Project hunting for new business on site as appropriate to the onsite location
• Identifying and growing new and existing onsite customer accounts using resources available
• Funneling customer program work into the blithequark network as appropriate
• Responsible for customer retention/recovery activities
• Managing bid follow up and consulting on complex orders
• Implementing onsite marketing programs as appropriate
• Producing complex orders, prioritizing production, performing quality checks, and coordinating pick-ups and deliveries
• Maintaining and regularly updating customer data base and other systems and reports as required
• Performing administrative duties, including ordering supplies and inventory controls
• Utilizing knowledge of on-site pricing and contractual obligations
• Meeting the on-site guidelines (safety training, background check, and any other requirements)
• Following blithequark standard operating procedures as well as adhering to legal, HR, safety, and security policies and procedures
• May assist with financial reporting, including daily sales, close-outs, and bank deposits

Essential Qualifications and Requirements

* High School Diploma or equivalent education

• 1+ year of specialized experience
• Excellent verbal and written communication skills

Preferred Qualifications

* Ability to stand during entire shift, excluding meal and rest periods

• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the blithequark business

Work Environment and Company Culture

As a member of our team, you will be part of a dynamic and supportive work environment that values collaboration, innovation, and customer satisfaction. Our company culture is built on a foundation of quality, customer-centricity, and business excellence. We offer a range of benefits and perks, including:

• Competitive compensation and benefits package
• Opportunities for career growth and professional development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools
• Flexible work arrangements and work-life balance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

blithequark is an Equal Opportunity Employer, including Vets/Disability. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We welcome applications from qualified candidates of all backgrounds and perspectives.

Pay Transparency

blithequark is committed to pay transparency and fair compensation practices. We strive to provide competitive compensation and benefits packages that reflect the value and contributions of our employees.

Accommodations

blithequark will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [insert contact information]. Apply for this job