[Remote] ServiceNow Admin- REMOTE

Note: The job is a remote job and is open to candidates in USA. Sensiple Inc. is a technology-driven solutions company specializing in Customer Experience and Digital Transformation. They are seeking a ServiceNow Administrator to perform routine maintenance, manage user accounts, and ensure data integrity within the ServiceNow platform.Responsibilities• Perform routine maintenance tasks (e.g., instance health checks, scheduled jobs, table cleanups).• Configure and maintain forms, lists, and fields using ServiceNow Studio or UI.• Monitor and manage performance, security, and logs of the instance.• Manage user accounts, groups, roles, and access controls (ACLs).• Support clone operations, instance upgrades, and patch management.• Troubleshoot platform issues and work with ServiceNow support when needed.• Ensure data integrity, perform data imports, and manage Cl records in CMDB.• Implement and maintain catalog items, workflows, and business rules.• Acts as a liaison between the business and the platform team, capturing requirements and ensuring stakeholder needs are met.• The Business Process Architect is a consultant with a strong automation and workflow background who supports innovation by working with stakeholders to understand business processes, with the goal of digitizing and automating legacy processes.• Maintains data dictionary-owns data model for the platform, this role is often performed by the platform architect and platform administrators.• Oversees the configuration management database (CMDB), ensuring data accuracy and governance for the platform.• Responsible and owns most configuration work in the platform.• Oversees the implementation and maintenance of platform integrations.• An individual or group that makes sure the organization's security protocols and best practices are followed within the Snow Platform.• Manages day-to-day platform administration, ensuring stability and usability across environments.• Provides technical leadership, documents platform design, and ensures alignment with business strategy.Skills• Perform routine maintenance tasks (e.g., instance health checks, scheduled jobs, table cleanups).• Configure and maintain forms, lists, and fields using ServiceNow Studio or UI.• Monitor and manage performance, security, and logs of the instance.• Manage user accounts, groups, roles, and access controls (ACLs).• Support clone operations, instance upgrades, and patch management.• Troubleshoot platform issues and work with ServiceNow support when needed.• Ensure data integrity, perform data imports, and manage Cl records in CMDB.• Implement and maintain catalog items, workflows, and business rules.• Acts as a liaison between the business and the platform team, capturing requirements and ensuring stakeholder needs are met.• Maintains data dictionary-owns data model for the platform.• Oversees the configuration management database (CMDB), ensuring data accuracy and governance for the platform.• Responsible and owns most configuration work in the platform.• Oversees the implementation and maintenance of platform integrations.• Makes sure the organization's security protocols and best practices are followed within the Snow Platform.• Manages day-to-day platform administration, ensuring stability and usability across environments.• Provides technical leadership, documents platform design, and ensures alignment with business strategy.• Familiarity with core module, (e.g., Incident, Change, CMDB, Catalog).• Basic understanding of JavaScript and Glide API for scripts and rule.• Understanding of ITIL practice, and how they are applied in ServiceNow.• Use of update sets, import sets, ACLs, scheduled jobs, and MID Servers.• Strong troubleshooting skills for both platform and business logic issue.• Ability to prepare, test, and validate during system clones and upgrades.• Work closely with developers, architects, and business users.• ServiceNow Certified System Administrator (CSA) is highly recommended.Company Overview• Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is Apply tot his job Apply To this Job