Experienced Customer Service and Sales Representative – Remote Licensed Healthcare Insurance Agent Opportunity

Are you passionate about delivering exceptional customer experiences and helping others achieve peace of mind? Do you have a knack for sales and a strong customer service orientation? If so, we invite you to join arenaflex, a leading provider of customer experience solutions, as a Customer Service and Sales Representative. In this exciting role, you'll have the opportunity to grow your career, develop your skills, and become a licensed healthcare insurance agent, all while working remotely.

About arenaflex

arenaflex is a global company that's dedicated to making customers happy. Since our inception, we've helped leading brands build engaged, pleased, and profitable customer experiences powered by our unique combination of humanity and technology. We're proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

The Opportunity

As a Customer Service and Sales Representative at arenaflex, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. You'll have the opportunity to:

• Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Provide full lifecycle customer service and sales, where you may accept inbound calls or proactively reach out to customers to provide follow-up
• Respond to customer inquiries with compassion and active listening, and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services

What You'll Bring to the Role

To succeed in this role, you'll need:

• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (>15 mbps)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation
• High school diploma or equivalent
• Computer experience

What You Can Expect

As a valued member of our team, you can expect:

• Supportive career and professional development opportunities
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course (and you'll be paid for your time to boot)
• All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer
• A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
• Visit [www.hellottecbenefits.com](http://www.hellottecbenefits.com) for more information

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family.

You'll Report to a Team Lead

You'll contribute to the success of the customer experience and the overall success of the team.

About arenaflex

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Equal Opportunity Employer

arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. arenaflex embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

* Employee discount

• Paid training
• Tuition reimbursement
• Work from home

Work Location: Remote

If you're passionate about delivering exceptional customer experiences and helping others achieve peace of mind, we invite you to apply for this exciting opportunity to join arenaflex as a Customer Service and Sales Representative. Apply for this job