Unit Support Associate | Patient Sitter

Minimum Education High School Diploma or GED (Required) Required Skills/Knowledge Basic computer skills preferred knowledge of child development preferred Required Licenses and Certifications Basic Life Support for Healthcare Provider (BLS) (Required) Functional Accountabilities Maintain Patient Safety

• Maintain environmental safety through room sweep and checklist
• Adhere to principles of pediatric safety through use of handrails, seat belts and direct observation.
• Never leave patient unattended
• Intervene quickly to calm, redirect, reorient patient, or guide patient to prevent harm to self or others.
• Remain in patient room unless relieved by nurse or another Unit support associate
• Accompany patient for any procedures off the unit Meet/Satisfy Patient Needs
• Engage patient in distracting, age appropriate goal oriented behavior, provide activities and conversations that are distracting and therapeutic (discuss with bedside RN)
• Reinforces positive behavior
• Assist with linen changes and room stocking
• Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals
• Maintain universal precautions
• Assist with providing breaks as directed by Charge Nurse Maintain a Clean and Safe Environment
• Keep room clean and tidy
• Maintain a calm environment
• When not responsible for direct patient observation stock unit, nurse servers, carts etc as directed by charge nurse.
• Monitor common unit areas for cleanliness, stock par levels and supplies
• Reports safety hazards to staff i.e. broken furniture/broken equipment
• Assist in a variety of unit support activities as directed by Charge Nurse i.e. room set up, answer call bells, customer service activities. Effective Communication with Other Staff
• Reports pertinent patient information and call for assistance if the patient develops destructive behaviors i.e. pulling lines.
• With RN establishes priorities for individual patient communicates with team members in establishing priority tasks.
• Maintains regular communication with RN related to assigned duties and patient behavior; preforms activities within prescribed scope, seeks clarification when needed
• Immediately report escalating behaviors to RN
• Confers with RN when confronted with unfamiliar patient care issue.
• Ensure information sharing when handing off to new Safety attendant Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification
• Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication
• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions Performance Improvement/Problem-solving
• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility
• Use resources efficiently
• Search for less costly ways of doing things Safety
• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

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