[Remote] Home Improvement Sales Manager-In Home Sales

Note: The job is a remote job and is open to candidates in USA. Leaf Home is America’s largest direct-to-consumer full-service provider of branded home services and products, focusing on delivering quality home improvement solutions. The Home Improvement Sales Manager will manage a team of independent contractor Sales Representatives, ensuring sales effectiveness and customer satisfaction while achieving defined sales metrics in the assigned territory.

Responsibilities

• Effectively manage sales representative team within assigned territory
• Maximize productivity and sales effectiveness through continual team training and proactive performance management
• Ensure sales representatives meet or exceed established sales KPIs
• Provide customer and sales support by responding to customer inquiries and requests
• Work closely with Installation department to ensure accurate sales orders and timely installation
• Routinely review sales performance reports to identify areas of improvement and opportunity for assigned team and territory
• Foster effective team communication through individual and team meetings
• Recruit, onboard, train and retain direct sales representatives
• Perform ride-along with sales representatives to provide coaching and feedback on sales performance
• Complete in-home sales consultations with potential customers as needed
• Performs other duties as assigned by supervisor

Skills

• High School Diploma or equivalent
• Prior experience in a direct sales role or equivalent
• Ability to follow defined sales process performing in-home sales consultations
• Ability to travel in local market including evenings and weekends
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without 'dropping the ball'
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a 'roll up your sleeves' and 'today not tomorrow' mentality
• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
• Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion
• Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection
• Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction
• Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization
• Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
• Prior sales experience in the home improvement industry
• Prior leadership and management experience

Benefits

• Industry-best compensation packages
• Competitive health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• On-demand lunch program
• Childcare assistance
• Free gym membership
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee
• Medical, Dental, and Vision benefits
• 401k Savings Plan
• Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs
• Childcare benefits to support families
• Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling
• Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions
• Gym membership compensation – your insurance will help cover the cost of your gym membership

Company Overview

• Leaf Home is a trusted partner in providing homeowners and their families safety. It was founded in 2019, and is headquartered in Hudson, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.leafhome.com/.

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