[Remote] Commercial Operations Consultant

Note: The job is a remote job and is open to candidates in USA. Tioga GTM is building a go-to-market consulting firm focused on improving sales effectiveness. They are seeking Commercial Operations Consultants to support client engagements, enhance commercial reporting, and enable sales operations.

Responsibilities

• Support multiple client engagements concurrently, balancing priorities across different commercial environments
• Work directly with client commercial teams at a hands-on, operational level
• Support execution, insight, and enablement across Sales and broader GTM functions
• Flex across different Commercial Ops responsibilities as client needs evolve
• Operate as part of a Tioga engagement team, with a Tioga Managing Director always leading the overall client relationship
• Build, maintain, and enhance commercial reporting and dashboards
• Use tools such as PowerBI, Tableau, advanced Excel, and CRM-native reporting
• Translate data into clear, actionable insights for sales and commercial leaders
• Support pipeline visibility, forecast hygiene, and performance tracking
• Administer, configure, and support mainstream CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot
• Improve data quality, adoption, and usability through coaching and light governance
• Act as a practical partner to commercial leaders — not a 'system cop'
• Support and help run core commercial rhythms including sales meetings, pipeline reviews, and MBRs
• Prepare materials, structure agendas, and track actions and follow-ups
• Help bring consistency and clarity to how teams operate
• Develop and run onboarding programs for new sales hires
• Support sales training initiatives (logistics, reinforcement, tracking)
• Help leaders turn enablement ideas into operational reality
• Support administration of sales incentive compensation plans
• Track performance versus targets and support payout processes
• Improve clarity, transparency, and trust in incentive programs
• Translate loosely defined commercial needs into clear requirements and action plans
• Document processes, operating models, and tool usage in a way that supports adoption
• Plan and manage discrete workstreams or initiatives alongside Tioga engagement leads
• Support time-boxed initiatives such as territory planning, process improvement, or tool rollouts
• Participate in advisory-oriented workstreams, including leading working sessions, presenting options and tradeoffs, and helping client stakeholders drive toward decisions

Skills

• 3+ years in a dedicated Sales Operations, Commercial Operations, Revenue Operations, or GTM Operations role
• Experience working full-time in direct support of commercial functions (Sales, Revenue, or GTM)
• Regular, hands-on interaction with commercial leaders and sales teams
• Experience must be primarily commercial-focused — not a Finance, IT, or general Ops role with partial commercial responsibility
• Deep, hands-on experience with at least one mainstream reporting / analytics platform (e.g., PowerBI, Tableau, or similar)
• Deep, hands-on experience with at least one mainstream CRM platform (Salesforce, Microsoft Dynamics, HubSpot, or similar)
• Strength in at least three of the following areas: Commercial reporting & analytics, CRM administration & enablement, Sales operating cadence & meeting support, Sales onboarding & enablement, Sales incentive compensation administration, Requirements definition & process documentation, Workstream or initiative support across multiple stakeholders, Ad hoc commercial project support
• Prior experience as a Sales individual contributor
• Management consulting or professional services experience
• Exposure to adjacent GTM tools (e.g., marketing automation, sales engagement, customer success platforms, data enrichment, integration tooling)
• Relevant certifications (e.g., Salesforce, HubSpot, PowerBI)

Company Overview

• Tioga GTM helps B2B commercial organizations modernize sales—without needless complexity, disruption, or cost. It was founded in 2024, and is headquartered in , with a workforce of 2-10 employees. Its website is http://www.tiogagtm.com.

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