Human Resources and Office Coordinator

Partners In Health (PIH) is a non-profit, global health organization dedicated to improving health care access for vulnerable communities. The Human Resources and Office Coordinator will manage HR processes and support office administration to enhance organizational effectiveness and efficiency.

Responsibilities

• Manage onboarding and offboarding processes, process documentation for PIH staff (including role changes, reclassifications, progressions and promotions, etc.), and lead new hire orientation, including Passport Orientation sessions
• Communicate HR programs and policies to U.S.-based employees and managers and PIH’s U.S. expatriate population; serve as a knowledgeable resource to staff and partners and provide timely and proactive support to address staff questions, including managing our HRHelp inbox, regular all-staff bulletin, etc
• Manage department scheduling and support the team in planning and logistics related to staff meetings and convenings
• Coordinate administrative tasks related to international and temporary assignments as needed
• Lead and participate in HR and cross-team projects as needed, including conducting research, preparing documents, managing event logistics, and tracking deliverables
• Work collaboratively with supply chain, IT, and Development departments to oversee procedures for management and distribution of incoming and outgoing supplies, mail, and packages
• Manage organizational relationships with vendors who provide services to the office, including building management, office cleaners, and office suppliers, among others
• Provide onsite support for meetings and convenings during business hours for all departments based on organizational need
• Serve as the primary contact for all stakeholders – internal and external – who interface with the office space, including management of building access via online system. Be present in PIH's Boston office 3 days per week, 9 am – 5 pm (generally Tues-Thurs, with varying schedule depending on organizational need); remaining days can be remote or in office as preferred

Skills

• Bachelor's degree, and 1-2 years of relevant experience required
• Exceptional organizational and analytical skills
• Strong customer service orientation, with a proactive and helpful mindset
• High proficiency in working with information and technology systems
• Good problem-solving and decision-making skills
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries
• 2-3 years relevant experience, working in human resources and office coordination preferred
• Proficiency in French, Haitian Kreyol, or Spanish is a plus
• Interest in social justice is strongly desirable

Benefits

• 401(k) plan with automatic employer contribution
• Medical, dental, vision, short-term and long-term disability insurance
• Basic life insurance plans for the employee and the employee’s eligible dependents
• Professional development and home office reimbursements
• Flexible paid time off policy with no maximum
• Generous holiday time
• Summer and winter breaks
• Sabbatical leave policy

Company Overview