Experienced Customer Engineer - Exchange: Unlocking Seamless Communication Solutions for Enterprise Clients
At arenaflex, we're revolutionizing the digital engineering landscape by empowering our clients to thrive in a rapidly changing world. As a Customer Engineer - Exchange, you'll be at the forefront of delivering cutting-edge solutions that transform the way our clients communicate and collaborate. Join our team of innovators and change-makers, and discover a culture that values opportunity, inclusion, and partnership.
About arenaflex
arenaflex is a full-service digital engineering solutions company that's redefining the boundaries of what's possible. With a workforce of 6,000+ talented individuals, we're dedicated to accelerating transformation and impact for our enterprise clients. Our engineering, cloud, data, experience design, and talent solution capabilities are designed to power growth and deliver captivating experiences to consumers and employees. Headquartered in New Jersey, our global presence allows us to deliver solutions that make a real difference.
Our Culture
At arenaflex, we're built differently. Our culture is the fabric of our company, and it's what makes us unique and diverse. We believe in sharing ideas, learning, experiences, successes, and joy, allowing everyone to be their best. Our community of high-performing innovators is passionate about tech and committed to making a positive impact. Join us, and experience the power of transforming digital engineering for Fortune 500 clients.
About the Role
As a Customer Engineer - Exchange, you'll be a key technical resource for our enterprise clients in the legacy space. Your primary focus will be on delivering proactive services such as education workshops, assessments, and expert guidance. You'll have the opportunity to:
- Preview new technology: Stay ahead of the curve and learn how to make the most of the latest innovations in the industry.
- Train and share expertise: Visit customers to train them and share your knowledge and experience in Exchange server architecture, troubleshooting, and design.
- Build strong customer relationships: Develop strategic ongoing relationships with clients, gain trust and respect, and ensure deliveries align with customer projects and milestones.
- Gain access to expertise: Leverage the support of our consulting practice and product groups to continually learn and grow professionally.
- Analyze problems: Use your technical skills to identify and resolve complex issues, and maintain, and extend accreditations and certifications.
- Demonstrate strong communication skills: Develop strategic ongoing customer relationships, gain trust and respect for clients, and possess strong technical writing, presentation, and training skills.
Required Experience
To succeed in this role, you'll need:
- Deep understanding of Exchange server architecture: Experience with Exchange server 2010, 2013, 2016, and Exchange Online.
- Deep troubleshooting skills: Ability to troubleshoot Exchange server 2010, 2013, 2016, and Exchange Online.
- Designing and implementing services: Experience with designing and implementing services such as High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on-prem and cloud.
- Experience in assessing Exchange Servers: Ability to assess Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, and support customers on their operations in Exchange environments.
- Experience with Exchange migrations, upgrades, and optimizations: Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments.
- Deep understanding of SMTP: Experience with SMTP and Failover Clustering.
- Experience with PowerShell scripting: Ability to write and execute PowerShell scripts.
- Proven track record: Demonstrated success in planning, deploying, operating, and optimizing on-premises environments.
Salary and Benefits
The salary for this position is between $95,000- $125,000 Annually, depending on factors such as geography/market, skills, education, experience, and other qualifications of the successful candidate. arenaflex offers a comprehensive benefits package, including:
Medical insurance
*
Dental insurance
*
Vision insurance
*
22 days of paid time off
Join Our Team
If you're passionate about delivering cutting-edge solutions that transform the way our clients communicate and collaborate, we want to hear from you. Join our team of innovators and change-makers, and discover a culture that values opportunity, inclusion, and partnership. Apply now, and let's talk about how you can make a real difference at arenaflex. Apply Job! Apply for this job