[Remote] Bioinformatics Applications Scientist, NGS - S Korea

Note: The job is a remote job and is open to candidates in USA. Twist Bioscience is looking for a customer-facing bioinformatics professional to serve as a technical application scientist for their customers and to be an integral part of the Sales team. This role involves providing pre- and post-sales support for Twist’s NGS target enrichment portfolio, as well as liaising between customers and internal teams to address scientific and technical challenges.

Responsibilities

• Provide expert understanding and strong technical competency in pre and post sales discussions of Twist’s NGS capabilities and product offering with customers
• Design and support custom NGS panel designs utilizing an existing design workflow to meet customers design goals (White Glove Service)
• Provide bioinformatics support for NGS data analysis to support customer troubleshooting, proof of concept experiments, and general pipeline questions
• Support sales team in technical discussions, presentations, and meetings with customers
• Provide high level technical support to the customer and provide guidance or input on experiments related to use of Twist’s products
• Keep up to date with the current genomic research and advancements in the field
• Liaise between customer, sales team, product management, and other internal teams including R&D and Production
• Identify, nurture, and manage collaborations with the Sales team to network with customers and provide feedback to Product Marketing on customer requirements for new applications or products
• Local and regional travel possible (~10% time) to work in the field with Sales, attend meetings with key customers, or internal meetings
• Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures
• Follow regulatory and ISO 13485 requirements

Skills

• PhD in Bioinformatics, Genetics, Molecular Biology, or related field with 2+ years biotech/commercial experience in the field of Genomics
• BS or MS in Bioinformatics, Genetics, Molecular Biology, or related field with 7+ years biotech/commercial experience in the field of Genomics
• Strong technical knowledge of NGS applications and the bioinformatics required to support NGS data analysis (Whole Exome Sequencing, RNA-seq, Methylation)
• Knowledge and experience using existing bioinformatic tools (BWA, GATK, IGV, UCSC, SAMtools, Picard, bedtools, etc)
• Experience working in a Linux environment and command line applications
• High self-motivation and must have demonstrated ability to work in a collaborative team environment
• High attention to detail with a strong work ethic
• Excellent verbal and written communication skills
• Required proficiency in English
• Background in Medical Genetics, Oncology, or Immunology
• A deep understanding of molecular and medical genetics
• 2+ years in a customer facing role
• Wet lab experience with molecular biology and NGS library preparation

Company Overview

• Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://www.twistbioscience.com.

Company H1B Sponsorship

• Twist Bioscience has a track record of offering H1B sponsorships, with 18 in 2025, 14 in 2024, 22 in 2023, 19 in 2022, 4 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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