[Remote] People Systems Specialist - HCM

Note: The job is a remote job and is open to candidates in USA. AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a People Systems Specialist to provide technical control and support for HCM systems. The role involves configuring and maintaining Workday HCM modules, assisting in data reporting, and managing support tickets to ensure high service quality.

Responsibilities

• You will assist in the development of standard reports for ongoing customer needs
• Help maintain data integrity in systems by running queries and analyzing data
• Facilitate routine and ad hoc reporting for management and executives, such as turnover reporting and human capital metrics
• Ensure data analyses are accurate and peer-reviewed for quality assurance
• You’ll participate in testing for system updates, new releases, integrations, and new functionalities, ensuring quality and compliance
• You will devise and/or modify methods and programs to solve complex data reporting needs, also provide technical consulting on complex projects
• Perform system maintenance, including assisting in the review, testing, and supporting of Workday releases
• You’ll configure and maintain Workday Business functionality including business processes, custom objects, calculated fields, notifications, custom organizations, organizational hierarchies and other configuration as needed
• You will effectively manage People Service Center support tickets and cases within required timeframes and according to department policy to maintain service delivery standards
• Complete other duties as assigned by management

Skills

• Bachelors Equivalent combination of education and experience required
• 1-3 years experience of strong functional knowledge of Workday HCM
• Experience with EIBs, business processes, calculated fields, and report development
• Proficient written and verbal communication skills, along with demonstrated organizational skills and time management skills required
• Proven ability to achieve high service quality results as well as meet productivity levels required
• Work is performed with only minimal guidance or supervision
• Work requires extensive knowledge in Workday, practices, techniques, and methods
• Work regularly requires the exercise of discretion and independent judgment in areas such as: Experience performing data loads and audits of complicated data, Development of data-driven solutions to complex HR data issues/problems
• Advanced proficiency with standard Windows PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, and Project

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

Company Overview