Senior Technology Manager - Enterprise Cloud Platforms

About the position The Senior Technology Manager - Enterprise Cloud Platforms will be a leader in lululemon's cloud transformation journey and shape the future of our platform ecosystem. This role is responsible for defining and evangelizing enterprise-level platforms that enhance engineering productivity in a multi-cloud environment (primarily AWS and Azure). You will oversee the design, build, and operation of foundational services-such as container orchestration, secrets management, and developer enablement-using modern practices and tooling to accelerate cloud adoption in a federated model. As a strategic leader, you will champion self-service capabilities, frictionless engagement, and speed to market, enabling teams to innovate confidently while maintaining security and compliance. This position requires a visionary mindset, strong technical acumen, and the ability to influence across multiple domains.

Responsibilities

• Set the vision and strategy for enterprise cloud platforms, ensuring Kubernetes and related services deliver secure, scalable foundations for the organization.
• Engage with stakeholders across engineering, architecture, and product teams to understand platform requirements, prioritize features, and align on timelines.
• Develop and refine roadmaps for multi-cloud adoption (AWS and Azure), container orchestration, and developer enablement services.
• Lead and mentor a high-performing team of engineers, architects, and product managers-fostering growth, collaboration, and technical excellence.
• Drive technology decisions through Build vs. Buy analysis, vendor evaluations, and RFP processes for platform services.
• Champion best practices in Kubernetes operations, CI/CD pipelines, observability, security, IAM, and cost optimization across federated teams.
• Facilitate cross-team alignment through collaborative forums, workshops, and technical reviews-removing friction and accelerating adoption.
• Oversee operational excellence, including incident management, performance tuning, and continuous improvement of platform reliability.
• Manage budgets and vendor relationships, ensuring cost efficiency and value delivery for managed services and tooling.
• Influence organizational change, promoting self-service capabilities and a culture of speed-to-market while maintaining compliance and governance.

Requirements

• 7+ years cloud infrastructure technology experience.
• 5+ years building and managing technology teams.
• Demonstrated ability to mentor and coach team members and motivate for continuous improvement.
• Expertise in championing modern ways-of-working such as Agile, Product management, DevOps, cloud architect and related practices. Experience in establishing standards and best practices for local team and community.
• Keen interest in research and maintaining knowledge on latest technologies, technical practices, industry news and challenges for Enterprise Cloud Platform and Containerization capabilities and practices.
• Proven ability to challenge the status quo and drive changes to improve business performance and productivity.
• Ability to adapt delivery to meet critical business and technology domain needs.
• Strong verbal & written communications skills.
• Demonstrated leadership to evangelize and drive efforts to maximize value of enterprise cloud platforms.
• Hands on architecture and design experience - Must have the ability to architect and scale the platform services used by hundreds of engineers.
• Demonstrated technical decision making in complex systems. Must have a track record of driving platform adoption through developer experience and technical enablement.
• Deep knowledge of AWS and Azure cloud, cloud security, cloud networking and pipelines
• Agile practices and Jira software experience
• Collaboration and ability to work closely with diverse stakeholders and enable them by providing scalable, resilient, and secure cloud platform
• System observability and tracing using tools like - Prometheus, Datadog, Splunk

Nice-to-haves

• Experience contributing to or leading open-source projects in the Cloud Native Eco systems.
• Deep Kubernetes or CNCF contributions
• Deep experience on CNCF ecosystem like Helm, Envoy, Linkerd, Istio, Harbor, CoreDNS,
• DevOps practices and tooling such as CI/CD, infrastructure-as-code - terraform and Rancher, pipeline automation - GitLab and ArgoCD

Benefits

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

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