HR Operations Analyst

Job Title: Hr Operations Analyst Duration: 12 months Location: US ( Remote) HRAnswers CW Global Operations Analyst We are seeking an HR Operations Analyst to join our HRA Global Operations Team! This role is not just about providing operational support to HR, we are looking for an enthusiastic problem solver who can apply their skills to constantly improve our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners! The HRA Global Operations team is responsible for delivering reliable, high quality operational support for a wide range of key HR business processes and services across multiple channels and platforms. This is a Contingent Worker position. Qualifications:

• HR Domain Knowledge with at least 1-3 years experience in an operations role
• Previous Workday experience (at least 2-3 years) Previous experience completing Enterprise Interface Builders (EIBs) in Workday
• Previous experience running reports in Workday
• Ability to follow documented processes and procedures
• Ability to document and map new processes
• Ability to take the initiative on projects to ensure tasks are completed on time
• Exceptional customer service skills with a continuous improvement mentality
• Ability to work complex issues, attention to detail, process re-engineering
• Ability to perform detailed analysis and root cause analysis on standard HR process
• and technology with a view to highlight trends, issues, and designing solutions
• Ability to partner with multiple HR colleagues, partners and clients internationally
• Ability to use data to drive recommendations for business process, self service and systems enhancements

Preferred Qualification

• BA/BS Degree
• Experience with ServiceNow and Sailpoint
• Intermediate level skills in Microsoft Office
• Intermediate level skills in G Suite
• Experience in an HR Shared Services or HR Operations environment

Your Day

• Work within ServiceNow queue to assign and close out any Data related tickets in a timely manner
• Lead various data clean-up and auditing projects, partnering with Program Leads as needed, to meet deadlines where applicable
• Lead and coordinate HR efforts across multiple HR stakeholders for any entity merge entity name change projects as directed by Finance PMO.
• Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate Conduct regular HR data integrity audits and update HR systems
• Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines
• Analyze and interpret business process issues and make recommendations to partners in relation to system updates, program / process improvements
• Document and map new and current processes, as well as review them on a regular basis and make improvements.
• Work with HRBPs and other internal partners to execute on any Org changes within the business and ensure all downstream impacts have been considered
• Support Onboarding and Offboarding teams with any complex system & transaction issues relating to FTEs and Contingent Workers
• Support Contingent Workforce program with any system requirements as needed to ensure accuracy of system data
• Enter any WD transactions (20+) and determine appropriateness/efficiency of man entry versus EIB load Create EIB files, load to sandbox, test and audit data with peer load to production when complete
• Run reports in Workday to meet the business needs
• Any other special projects and operations improvements initiatives

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