Licensed Personal Lines Insurance Customer Service Representative (Remote) at arenaflex

Are you ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first culture and genuine belonging? Do you have a passion for delivering exceptional customer experiences and a knack for helping others? If so, we invite you to join arenaflex as a Licensed Personal Lines Insurance Customer Service Representative!

About arenaflex

arenaflex is a global leader in customer experience and technology innovation, empowering the world's best-known brands to improve their businesses through exceptional customer experiences. Our diverse team of game-changers from over 70 countries is united by a shared purpose: to make a positive impact on people's lives. With a strong commitment to diversity, equity, and inclusion, we foster an organically inclusive culture where every member contributes to and supports each other's success and well-being.

Career Growth and Personal Development

At arenaflex, we believe in investing in our people to help them grow and thrive. As a Licensed Personal Lines Insurance Customer Service Representative, you'll have access to comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, with about 80% of our managers and leaders promoted from within, there's real career growth potential. Our range of FREE Learning and Leadership Development programs will set you on your way to achieving your career aspirations.

What You'll Do in This Role

As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and:

• Actively listen and ask questions to identify customer needs
• Advise on plan options, coverages, and pricing
• Process new and/or amended enrollments
• Ensure our clients' customers enjoy authentic experiences
• Deliver expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need:

• 1+ years of customer service experience
• An active Personal Lines resident license
• High school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check
• Must reside in the United States or have a valid U.S. address for residence

What's in It for You

At arenaflex, we champion our people and invest in their growth and well-being. As a Licensed Personal Lines Insurance Customer Service Representative, you'll enjoy:

• A competitive pay rate of $18/hour ($20/hour for bilingual Spanish)
• Paid training (Classroom: 7 weeks and Transition: 7 weeks)
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups focused on diversity, equity, and inclusion
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to promote a healthy you
• Mentorship programs to support your rewarding career journey
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, and more
• A range of other perks and benefits

Reimagine the Best Version of You!

If you're ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first culture and genuine belonging, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Location

USA, OH, Work-at-Home

Language Requirements

* English (required)

• Spanish (desired)

Time Type

Full-time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

Equal Employment Opportunity

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf)
• Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf)

To request a reasonable accommodation, please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job