Sales and Service Technician

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. The Sales and Service Technician role is primarily responsible for serving customers by assessing their needs, recommending appropriate products and services, performing basic vehicle services, and ensuring customer satisfaction.

Responsibilities

• Customer service, sales, customer issue resolution- 75%
• Basic vehicle service tasks, Oil, tires, fluids- 25%
• Store operations, opening/closing, inventory, displays- as needed basis
• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
• Will learn all aspects of store operations and flex between front/back shop tasks

Skills

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to complete required store education courses and modules required for this position
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems
• 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

Benefits

• Formal training
• Performance incentives
• Paid vacation and holidays
• Competitive healthcare packages for full-time and part-time employees
• 401k plan

Company Overview