Sales Development Representative

Scaled Agile, Inc. is a leader in business agility and is undergoing a transformation to enhance its enterprise training and enablement platform. The Sales Development Representative will engage with inbound leads, conduct outreach to potential clients, and collaborate with marketing and sales teams to drive pipeline generation and qualification.

Responsibilities

• Engage inbound leads and proactively prospect into enterprise and commercial accounts
• Conduct discovery to understand business challenges tied to agility, transformation, and AI adoption
• Map prospect needs to the right SAFe or enterprise AI training solution
• Qualify leads into Sales Qualified Opportunities (SQOs) for the sales team
• Execute multi-touch outbound sequences using email, social, events, and AI-assisted outreach tools
• Research accounts, identify triggers, and uncover whitespace opportunities
• Support Sales with account intelligence and strategic meeting preparation
• Work with Marketing to convert event, workshop, and campaign leads—including AI-Native roadshows, SAFe Summits, and partner events
• Follow up with speed and precision on all high-intent inbound and event leads
• Partner with ecosystem leaders to identify co-sourced pipeline opportunities
• Leverage AI and AI enabled tools (e.g., Gemini, APolo, ChatGPT, Gong, Outreach AI, Salesforce Einstein, or similar) to:
• Personalize outreach at scale
• Conduct and summarize account research
• Draft messaging
• Identify intent signals
• Improve discovery notes and data quality
• Use AI ethically and strategically to enhance effectiveness without losing the human touch
• Maintain high-quality data in CRM (Salesforce) and sales engagement platforms
• Provide insights back to Marketing on ICP patterns, message resonance, and campaign performance

Skills

• 1+ years BDR/SDR, inside sales, or customer-facing experience (SaaS, training, or B2B preferred)
• Strong communication, storytelling, and active listening skills
• Curiosity about business agility, AI, digital transformation, and enterprise learning
• Comfort using AI tools to accelerate workflows or improve outreach (Gemini, Apollo, ChatGPT, Perplexity, Gong AI summaries, Outreach/Salesloft AI, etc.)
• Ability to manage multiple accounts and activities in a fast-moving environment
• Coachable, growth-minded, and resilient—comfortable with iteration and change
• Familiarity with CRM systems and sales engagement tools
• Exceptional organizational skills, meticulous attention to detail, and ability to meet deadlines
• Ability to work independently, while also seeking help, direction, or clarification when necessary

Benefits

• Medical, dental, and vision insurance
• Optional insurance products such as pet insurance
• 401 (k) with a match
• Flexible paid time off
• Company-paid sabbatical after six years of service
• Bonus plan
• Equity options

Company Overview