Sales Operations Manager - Full-Time

About the position At SCA, you’ll play a key role in driving our mission to keep communities clean and safe across the country. As a Sales Operations Manager, you’ll help support our dedicated field teams and deliver critical services that make a visible impact every day. Whether you're leading people, optimizing processes, or providing essential support, your work will contribute directly to our success—and to the communities we proudly serve.

Responsibilities

• Strategic Planning & Leadership: Define and execute sales operations strategies aligned to commercial, government, and strategic project goals; develop pipeline and profitability models to support pricing, prioritization, performance, and compliance.
• Government Sales Support: Oversee bid scraping and monitoring across federal, state, and local procurement portals; ensure timely RFP/RFQ distribution and maintain government contracting compliance and reporting standards.
• Strategic Project Tracking: Identify, track, and prioritize milling, paving, and construction opportunities across public and private sources in partnership with sales teams.
• Marketing Partnership: Coordinate trade show strategy, logistics, lead capture, and ROI analysis; collaborate with Marketing on customer growth campaigns, pipeline impact, and performance reporting.
• Sales Process Optimization: Design and refine scalable sales processes across all channels, including workflows for government bid submissions and documentation.
• Revenue Forecasting & Analytics: Own forecasting models, pipeline analysis, and performance dashboards; provide actionable insights to leadership and support Finance with revenue forecasting, recognition, and compliance.
• CRM & Sales Technology: Lead CRM (Salesforce) configuration, data integrity, and adoption; integrate bid and project tracking tools and ensure clean lead handoff and reporting across Sales and Marketing.
• Compensation & Incentives: Partner with Finance and HR to manage and administer incentive programs for commercial and government sales teams.

Requirements

• College Degree
• 5 years’ experience with sales operations / marketing
• 1- 2 years' experience managing cross-functional teams
• Strong proficiency in Microsoft suite
• Sales Operations Strategy: Builds and executes scalable sales operations aligned to commercial, government, and strategic growth goals.
• Government Sales & Compliance: Manages public sector procurement processes, bid workflows, and regulatory requirements.
• Data, Forecasting & Financial Acumen: Develops pipeline, profitability, and forecasting models to drive pricing and prioritization decisions.
• CRM & Sales Technology: Oversees Salesforce configuration, data integrity, integrations, and adoption across sales teams.
• Cross-Functional Leadership: Partners effectively with Sales, Marketing, Finance, HR, and Data teams to drive alignment and execution.

Benefits

• 401(k) with Match: Plan for the long haul—retirement is another kind of clean sweep.
• Health, Dental, Vision & Life Insurance: Take care of what matters most with benefits designed to support you and your family’s wellbeing and future.
• Short- & Long-Term Disability: If life throws a pothole your way, we help you keep rolling.
• Indemnity Insurance: Extra protection for life’s unexpected detours.
• Paid Time Off & Holidays: Even the best machines need downtime.
• Training Programs: Shift into high gear with learning and career advancement opportunities.
• Team Focus: We show up for our customers and each other, every day.
• A Culture that Cares: People are the heart of everything we do, fostering a culture of respect, safety, and growth
• Rooted in Respect: A company with a name people know & trust - built on relationships, community pride and a people focused approach to leadership.

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