Operations Coordinator
Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. In this role, the Operations Coordinator will support the onboarding and growth of merchant partners, manage training, and drive product adoption to ensure long-term success.
Responsibilities
- Conduct online onboarding and training sessions for platform merchant partners
- Drive usage and success across both producing and non-producing accounts
- Build and maintain strong merchant relationships through consistent communication to drive platform adoption
- Monitor operational performance to ensure partner expectations and company goals are met
- Coordinate and manage operational, technical, and project-related tasks to ensure timely and successful execution
- Support the Operations Manager with day-to-day coordination and operational management
Skills
- Excellent verbal and written communication skills, with the ability to lead training sessions
- Strong technical skills and comfort working with platforms, tools, and systems
- Strong interpersonal skills and a collaborative mindset
- Highly organized, detail-oriented, and able to manage multiple priorities
- Self-motivated, proactive, and comfortable working in a fast-paced environment
- Experience working with external partners, clients, or accounts preferred
- Proficient in Google Suite; Salesforce experience preferred
- Experience in operations, onboarding, customer success, or account support is a plus
Benefits
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Commuter Benefits
Company Overview
Company H1B Sponsorship