[Remote] Billing Operations Analyst (Temp - 6 months)

Note: The job is a remote job and is open to candidates in USA. OpenTable is an industry leader with a passion for helping restaurants thrive. They are seeking a Billing Operations Analyst who will support all elements of the global billing process to ensure smooth and accurate operations.

Responsibilities

• Review and execute contracts worldwide, ensuring accuracy and timely completion
• Review and approve credit memos, verifying that all information is correct and compliant with internal policies
• Respond to stakeholder inquiries and resolve billing issues quickly and professionally (aiming to respond within 24 hours)
• Collaborate with cross-functional teams, such as Finance, Sales, and Billing Support, to resolve discrepancies and maintain smooth operational workflows
• Review and handle Pricing Request Forms to ensure correct pricing
• Assist with the creation and distribution of manual invoices for partner customers
• Support the Billing Operations team during busy periods by completing ad hoc operational tasks as needed

Skills

• Experience in billing, accounts receivable, or financial operations
• Comfortable using billing systems (for example, Salesforce, NetSuite, Oracle; similar systems are also welcome)
• Confident working with spreadsheets and basic data analysis
• Good attention to detail and organisation skills
• Able to manage time well and adapt to changes
• Enjoys working with others and communicating clearly
• A problem-solver who is open to learning new things

Company Overview