Software Development Analyst 1/2 - Secret - R10219657-3
Northrop Grumman is a leading aerospace and defense company, seeking a Software Development Analyst to support and maintain enterprise-wide Product Lifecycle Management systems. The role involves providing end-user support, incident management, and system maintenance, while collaborating with cross-functional teams to achieve program goals.
Responsibilities
- End-user support of TeamCenter PLM software including, but not limited to TcU, Multi-CAD Data Management, Integrations, ProductData/Change Management/Document Management, Account Management, and Workflows in production environments
- Under supervision will perform root cause analysis, debugging problems with the Teamcenter environment, and then work with the appropriate technical teams to develop, test, and implement fixes to prevent recurrence
- Monitor, address, and resolve Teamcenter production environment incidents, service requests, workflows, client install packages, etc., collaboratively with the PLM development and administration teams
- Document all aspects of system support such that knowledge is readily shared among all those tasked with supporting Teamcenter
- Support system integration testing with business users as necessary
- Provide demos to users as and when required
- Under supervision will support business readiness and change management activities prior to go-live and in production
Skills
- Bachelor's Degree with zero (0) years of experience or 4 years of experience in lieu of education
- Familiarity with Systems Software support, development and maintenance
- Experience with supporting applications
- Experience with desktop, end-user support and incident resolution
- Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) with the ability to obtain a SAP
- Ability to obtain a Security+ certification within 1 year
- Bachelor's Degree with two (2) years of experience or 6 years of experience in lieu of education
- Familiarity with Systems Software support, development and maintenance
- Experience with supporting applications
- Experience with desktop, end-user support and incident resolution
- Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) with the ability to obtain a SAP
- Ability to obtain a Security+ certification within 1 year
- Strong analytical and problem-solving skills
- Excellent written and verbal English communication skills
- Work effectively within teams where other team members may be located throughout the country and influencing others to action who are not direct reports
- Bachelor's Degree in STEM
- Active Security Clearance with the ability to obtain a SAP
- Previous experience supporting IT operations in a classified environment
- Experience with Teamcenter Aerospace & Defense
- Knowledge of Teamcenter 4-Tier, 2-Tier, or web architecture end-user support and incident resolution
- Current Security+ Certification
Benefits
- Health insurance coverage
- Life and disability insurance
- Savings plan
- Company paid holidays
- Paid time off (PTO) for vacation and/or personal business
Company Overview