[Remote] Commercial Operations & Analytics Associate

Note: The job is a remote job and is open to candidates in USA. Ethena is a compliance training company that customizes training to meet the unique needs of organizations. They are seeking a Commercial Operations & Analytics Associate to manage the commercial team's tech stack and deliver data-driven insights to enhance internal efficiency and customer service.

Responsibilities

• Administer and maintain the commercial team's tech stack, including Looker analytics, CRM platforms, marketing automation tools, and sales enablement software
• Act as an owner of Ethena’s data warehouse, where Ethena combines commercial data (e.g. Salesforce/Hubspot) with product data (our application)
• Support the rollout of new tools, systems, and processes to enhance sales team effectiveness
• Collaborate with Sales, Marketing, Customer Success and Engineering to ensure we deliver scalable and accurate analytics insights to customers
• Develop, track, and analyze key metrics to improve performance across the commercial team
• Implement automation to streamline lead management, pipeline tracking, and reporting processes

Skills

• Excellence with SQL and comfort taking complex data models and turning them into simple insights
• In-depth experience with CRMs, marketing automation tools, analytics platforms, and sales enablement software
• Experience using Looker or similar tools such as Tableau
• A complete command of all things Excel
• A knack for data, a love of graphs, and a deep fear of numbers that don't add up
• Excellent organizational skills with an ability to prioritize on the fly and operate autonomously
• Experience performing listed job responsibilities at a fast growing startup
• Ability to influence and collaborate with cross functional teams (Sales, Marketing, Customer Success)
• An entrepreneurial mindset - we're an early-stage startup so we're not just looking for someone to run a playbook. We want you to help build it
• A “roll up your sleeves” mentality and comfort with ambiguity
• Passion for what we're building here at Ethena
• An impeccable sense of humor

Benefits

• Unlimited PTO

Company Overview