Experienced Part-Time Pharmacy Technician & Customer Service Representative – Remote Opportunity at arenaflex
Are you a skilled Pharmacy Technician with exceptional customer service skills looking for a flexible, part-time opportunity to work remotely? Do you thrive in a dynamic environment where you can make a real difference in people's lives? Look no further than arenaflex, a leading healthcare organization dedicated to delivering exceptional patient care and experiences. As a Pharmacy Technician & Customer Service Representative at arenaflex, you will play a vital role in supporting our team of healthcare professionals in providing top-notch patient care. You will be responsible for performing a variety of tasks, including data entry, customer service, and resolving client complaints in a timely and professional manner.
About arenaflex
arenaflex is a forward-thinking healthcare organization that is committed to innovation, excellence, and patient-centered care. We believe in creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. With a strong focus on diversity, equity, and inclusion, we strive to create a workplace culture that reflects the communities we serve.
Responsibilities
As a Pharmacy Technician & Customer Service Representative at arenaflex, your key responsibilities will include:
- Performing duties assigned by the Data Entry Manager, including data entry, order processing, and customer service tasks
- Answering phones and responding to orders, re-orders, and general customer inquiries in a timely and professional manner
- Handling and resolving client complaints and inquiries in a timely and effective manner
- Triage incoming faxes by facility/department and in accordance with cutoff times
- Clarifying orders as needed
- Collaborating with the Data Entry Manager to ensure seamless communication and workflow
Requirements
To be successful in this role, you will need to possess the following qualifications and skills:
- Active NJ Board of Pharmacy, Pharmacy Technician License
- Previous experience in pharmacy, with a preference for LTC pharmacy experience
- Knowledge of brand name and generic medications
- Strong attention to detail and organizational skills
- Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge
- Great telephone etiquette and customer service skills
- High school diploma or equivalent
Preferred Qualifications
While not required, the following qualifications and skills are highly desirable:
- Frameworks/ECM knowledge
- Experience working in a remote or virtual environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
Benefits and Perks
As a part-time Pharmacy Technician & Customer Service Representative at arenaflex, you will enjoy a competitive salary and benefit package, including:
- Flexible, part-time schedule with opportunities for remote work
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and holidays
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
EO/Minorities/Females/Disabled/Veterans
arenaflex is an equal opportunity employer and is committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
How to Apply
If you are a motivated and customer-focused Pharmacy Technician with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online portal.
Apply Now
Apply Job! We look forward to hearing from you and exploring the possibilities of joining our team at arenaflex! Apply for this job