[Remote] Senior CX Marketing Consultant (USA)

Note: The job is a remote job and is open to candidates in USA. Huble is an international digital business & CRM consultancy and an Elite HubSpot Partner. As a Senior CX Marketing Consultant, you will play a pivotal role in transforming customers' CX performance by helping clients implement best-in-class CX processes and strategies, leveraging technology to drive business growth.

Responsibilities

• Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process
• Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration
• Provide continuous consultancy for clients by managing a wish list of client needs and goals
• Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective
• Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits
• Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria
• Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space
• Provide expertise in technology features and how to leverage these for marketing & relevant communications

Skills

• 7+ years' experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy
• A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo
• Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels
• Strong presentation and facilitation skills—able to drive workshops and executive discussions
• Experience leading cross-functional teams and mentoring junior consultants
• A strong business acumen and the ability to conduct engaging presentations
• Hands-on experience with online marketing tools, methodologies, and practices
• Familiarity with agile marketing and the ability to adapt to changing processes
• A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing
• Technical proficiency and the ability to quickly grasp our technology stack
• A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies
• Comfortable working in a fast-paced, high-growth environment
• Innovative and driven by an entrepreneurial spirit
• Outstanding interpersonal skills, adept at working independently or collaboratively
• Emotionally intelligent and displaying maturity
• Exude enthusiasm and a deep passion for your work
• Possess an impeccable attention to detail and meticulousness
• Focused on delivering quality results at all times
• To enable our teams to work synchronously, this role would be best suited for someone based in / prefers Eastern time zone
• Basic knowledge of HTML and CSS is a plus

Benefits

• Work from anywhere
• Pension scheme
• Healthcare benefits
• Create your ideal workspace
• Choice of devices
• Generous leave policy
• Flexible working hours
• Show your company pride

Company Overview

• Huble, HubSpot’s 2024 global partner of the year, is a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. It was founded in 2002, and is headquartered in London, England, GBR, with a workforce of 51-200 employees. Its website is https://huble.com.

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