Senior Customer Engineer – Aerospace Composite Materials and Manufacturing Expert

At arenaflex, we're passionate about pushing the boundaries of science and innovation to create groundbreaking solutions that enhance the way we live, work, travel, and play. As a Senior Customer Engineer, you'll be part of a diverse, global team of over 13,000 associates who share our vision of a safer, cleaner, and more sustainable future. We're committed to promoting unity and valuing the diversity that individuals bring, and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability, or identity.

About arenaflex

arenaflex is a science company that develops innovative solutions for various industries, including aerospace, consumer goods, and healthcare. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food, and consumer goods, planes, cars, batteries, smart devices, and healthcare applications. We're committed to delivering on the ambition of a circular economy and exploring breakthrough technologies that advance humanity.

Job Summary

We're seeking an experienced Senior Customer Engineer to join our team in Anaheim, CA. As a key member of our organization, you'll be responsible for developing and nurturing new composite materials and manufacturing technologies aligned to market and customer needs. You'll lead concept development activities for new opportunities, be the principal technical interface with our customers, and provide advice on materials and process selections for new composite material applications.

Key Responsibilities

As a Senior Customer Engineer, you'll be responsible for:

• Developing and nurturing new composite materials and manufacturing technologies aligned to market and customer needs
• Leading concept development activities for new opportunities, coupling material, process, and part design
• Being the principal technical interface with our customers and the voice of the customer for arenaflex's internal functions
• Assessing technology gaps and providing advice for future product and process development
• Promoting arenaflex products and technologies and articulating value propositions to our customers
• Advising on materials and process selections for new composite material applications
• Leading and supporting projects requiring material manufacturing, prototyping, and part builds from thermoset prepregs, thermoplastics, adhesives, primers, and surfacing films with processes including autoclave, out-of-autoclave, press-molding, resin infusion
• Providing field technical support to major aerospace OEM and subcontractors for new and legacy programs
• Identifying and leading resolution of material issues in aerospace composite shops
• Acting as the "Voice of the Customer" to liaise with the greater part of arenaflex to affect a mutually acceptable resolution
• Advising customers on processing and properties of arenaflex products
• Supporting trade studies and providing recommendations on product options and selection based on customer parts & applications
• Leading and supporting research and development activities that aim at achieving technical and business objectives
• Supporting simulation analysis and development for composite part manufacturing and structural performance
• Identifying potential new applications for arenaflex products and supporting Account Managers in capturing new business, assessing market trends, developing business cases, and evaluating competitor's materials
• Identifying and fostering new processes for material deposition, forming, and curing to support technology adoption on aerospace platforms
• Accompanying customers as needed on arenaflex site audits and visits, leading where required
• Supporting and/or leading targeted projects in arenaflex or customer shops, areas include product configuration, capability, cost reductions, problem solving, Lean manufacturing, etc.
• Supporting characterization and reducibility studies of new material developments
• Comprehending business line strategies to establish objectives and customer touch points at assigned accounts
• Supporting coordination of conformance and specification issues between arenaflex plants and Key Customer Procurement and Specification Custodians
• Providing support for customers outside the targeted region as appropriate
• Becoming a Subject Matter Expert (SME) on one or more aspects of composite parts

What You'll Get

As a Senior Customer Engineer at arenaflex, you'll enjoy:

• A competitive U.S. base salary range of $90,880 to $113,600 per year
• Bonus and/or other incentives
• 16 or more weeks of maternity/paternity and co-parenting leave, according to local regulations
• A comprehensive training platform for all employees
• Free language courses (24 languages available)
• Free well-being sessions (physical and psychological)

What We're Looking For

We're seeking a highly experienced Senior Customer Engineer with:

• A Bachelor's degree minimum (in relevant Engineering or Material Science discipline)
• Master's or PhD degree is a plus
• Knowledge of aerospace composite part fabrication
• Experience resolving product and process capability issues in composite part applications
• Minimum 5 years demonstrated work experience in composites, including problem solving, technical presentations, project management, relationship building, and identification of new opportunities
• Minimum of 2 years' experience reviewing composite part designs/drawings for manufacturability and specification compliance
• Understanding of the aerospace industry, including OEMs, their suppliers, various programs, aerospace quality systems, composite testing requirements, statistical process control, and capability

Why Join arenaflex?

At arenaflex, we're committed to creating a workplace that values diversity, inclusion, and innovation. We're passionate about pushing the boundaries of science and innovation to create groundbreaking solutions that enhance the way we live, work, travel, and play. We're seeking talented individuals who share our vision and are committed to making a difference.

How to Apply

If you're a motivated and experienced Senior Customer Engineer looking for a new challenge, we encourage you to apply. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that values diversity, inclusion, and innovation. We're passionate about pushing the boundaries of science and innovation to create groundbreaking solutions that enhance the way we live, work, travel, and play.

Accommodations

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] or call 800-311-3555 and let us know the nature of your request and your contact information.

Apply Now

Don't miss this opportunity to join our team and contribute to creating groundbreaking solutions that enhance the way we live, work, travel, and play. Apply now and take the first step towards a rewarding career with arenaflex. Apply for this job