Part-time Chat Specialist – Automotive Industry Expertise and Exceptional Customer Service
At arenaflex, we're on a mission to revolutionize the way automotive dealerships interact with their customers. As a Part-time Chat Specialist, you'll play a vital role in helping us achieve this goal by providing top-notch customer service and support to our clients' customers. If you're passionate about the automotive industry, enjoy working with technology, and possess excellent communication skills, we want to hear from you!
About arenaflex
arenaflex is a leading provider of innovative software and business solutions to the automotive industry. With a rich history dating back to 1866, we've established ourselves as a trusted partner to car dealerships across the United States and around the world. Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputation as a leader in our industry.
Our Culture
At arenaflex, we believe that a positive and supportive work environment is essential to our success. That's why we've created a culture that values teamwork, innovation, and community involvement. Our state-of-the-art facilities in College Station, Texas, offer a range of amenities, including an on-site dining facility, fitness center, and medical center. We also encourage our associates to participate in sports leagues, volunteer initiatives, and other activities that promote a healthy work-life balance.
Responsibilities
As a Part-time Chat Specialist, you'll be responsible for:
- Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services
- Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
- Summarizing interactions based on customer needs for client review
- Developing and maintaining a knowledge base of our evolving products and services
- Collaborating with our team to ensure seamless communication and exceptional customer service
Qualifications
To succeed in this role, you'll need:
- Previous experience in retail customer service or the automotive industry (not necessary, but a plus)
- Basic internet and window-based computer skills
- Strong ability to multitask, with gaming experience a plus
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick-paced work environment
Requirements
* Must be able to work 4-hour time blocks daily
- Able to attend 4 weeks of training full-time, Tuesday-Saturday, between 10:00 AM and 6:30 PM CST
- Must be able to work a minimum of 20 hours per week
- Flexible scheduling after completion of training
- Must be able to type at least 35 WPM, 40 and above is preferred
Benefits
As an arenaflex associate, you'll enjoy a range of benefits, including:
- Great training programs and facility amenities, such as an on-site dining facility, fitness center, and medical center
- Opportunities to participate in sports leagues, volunteer initiatives, and other activities that promote a healthy work-life balance
- A positive and supportive work environment that values teamwork, innovation, and community involvement
What We Offer
At arenaflex, we're committed to helping our associates grow professionally and personally.
We offer
- Challenging work and developmental training classes to help you advance in your career
- Opportunities for promotion from within, so you can take your skills and experience to the next level
- A dynamic and supportive work environment that encourages collaboration and innovation
How to Apply
If you're passionate about the automotive industry, enjoy working with technology, and possess excellent communication skills, we want to hear from you! Apply now to join our team as a Part-time Chat Specialist and take the first step towards a rewarding and challenging career with arenaflex. Apply Job!
About arenaflex
arenaflex is an industry leader in developing software and business forms for the automotive industry. Our products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.
Company Size
2,500 to 4,999 employees
Industry
Computer Software
Founded
1866
Website
http://www.arenaflex.com Apply for this job