Cloud & Linux Engineer – Restaurant Payments Solutions

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Job Summary: We are seeking a highly skilled Cloud / Linux Engineer to support Wendy's Restaurant Solutions related to in-restaurant payment systems across the United States. This role focuses on configuration management, cloud infrastructure, DevOps automation, and large-scale Linux deployments to ensure secure, reliable, and compliant payment operations across thousands of restaurant devices. Roles & Responsibilities

• Support cloud and configuration management engineering for in-restaurant payment devices.
• Manage and maintain the health of payment systems, including patching, terminal configuration, profiling, and enforcing standards using automation tools such as Puppet.
• Perform technical upgrades, including:
• * CentOS patching and migration to new Linux distributions
• Cloud migrations
• Certificate updates
• Managing updates and patching for approximately 12,000 in-restaurant devices
• Focus on cloud infrastructure management across AWS and GCP environments.
• Assist in testing, validating, and deploying payment system enhancements, updates, and new features to ensure accuracy, security, and high availability.
• Support ongoing maintenance of business-critical systems and resolve complex technical issues.
• Provide weekly project updates to the manager and participate in scheduled status and working meetings.
• Collaborate closely with managers, payments teams, and development teams to escalate and resolve critical engineering issues.
• Ensure adherence to Wendy's policies, program standards, and technology methodologies.
• Maintain compliance with data privacy and security regulations, including PII, CCPA, GDPR, and other applicable laws.
• Contribute insights and recommendations to continuously improve payment system performance and reliability.

Mandatory Skills

• Strong experience with Linux system administration and large-scale Linux deployments.
• Hands-on expertise in Cloud platforms: AWS and GCP.
• Proven experience with DevOps, automation, and configuration management tools (Puppet preferred).
• Experience with cloud migration, patch management, and deployment architecture.
• Strong understanding of payment systems infrastructure, security, and compliance requirements.
• Experience managing and supporting large numbers of distributed devices.
• Solid troubleshooting skills with the ability to solve complex technical issues.
• Strong communication skills and ability to work cross-functionally with engineering and business teams.
• High technical aptitude with a strong desire to continuously learn and deepen technical expertise.

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