[Remote] Sales Support Specialist (Full-Time Temporary) – French Speaker
Note: The job is a remote job and is open to candidates in USA. Ooma is a company that empowers people to connect through powerful communication experiences via their cloud-based platform. They are seeking a motivated Sales Support Specialist to support sales representatives by processing orders and responding to customer inquiries with professionalism and care.
Responsibilities
- Process sales orders accurately and in a timely manner
- Perform order entry and related administrative tasks
- Handle 20 or more telephone orders per day with confidence and professionalism
- Provide troubleshooting assistance for customer orders, account status inquiries, and related issues
- Supply data, reports, and guidance to support the sales team’s success
- Stay informed on new product and feature launches and help ensure the sales team is aligned
- Review pending orders and customer-specific requests to deliver an excellent customer experience
Skills
- Fluency in French (required)
- Proficiency in Microsoft Excel
- Strong understanding of sales principles and customer service practices
- Excellent written and verbal communication skills
- Strong analytical, organizational, and multitasking abilities
- A collaborative, team-oriented mindset with strong motivational skills
- High School Diploma required
- Excellent 10-key and typing accuracy
- College degree preferred, but not required
Benefits
- Bonus(es)
- Sales incentive(s)
- Stock in the form of Restricted Stock Units (RSUs)
Company Overview
Company H1B Sponsorship