[Remote] Claim Advisor, Accident Benefits - Minor Injury Guideline (MIG)
Note: The job is a remote job and is open to candidates in USA. Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services. They are seeking a Claim Advisor to investigate, evaluate, and settle accident benefit claims while ensuring compliance with regulations and maintaining accurate records.
Responsibilities
- Investigate and evaluate accident benefit claims to determine coverage eligibility and the appropriate resolution
- Process various types of claims including medical rehabilitation and disability claims. Coordinate actions and decisions to ensure the most effective resolution for each claim
- Maintain detailed and accurate file records on the electronic claims system
- Respond to claimant correspondence and accident benefit forms in compliance with legislation
- Perform other duties as assigned, to support the department and meet organizational goals
Skills
- Excellent communication skills for effective correspondence with claimants and representatives and a commitment to providing outstanding customer service
- Experience working in a medical or legal environment, or having a medical or legal background is an asset
- Minimum post-secondary education or equivalent
- Minimum of 1-2 years adjusting insurance claims or similar role is preferred
- Enrolled in, or completion of, CIP designation
Benefits
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
Company Overview