Customer Service Sales Representative - Gunnison
Join arenaflex, a dynamic and growing insurance agency, as we seek a passionate and self-driven Customer Service Sales Representative to join our team in Gunnison County. As a key member of our team, you will have the opportunity to make a real difference in people's lives while growing your own earning potential. If you're looking for a challenging and rewarding role that offers career growth opportunities, look no further.
About arenaflex
arenaflex is a leading insurance agency that has been serving the Gunnison County communities for years. Our agency is built on a foundation of exceptional customer service, and we're committed to helping our clients achieve their goals. We're a fast-paced and growing organization that's always looking for talented individuals to join our team. As a Customer Service Sales Representative, you'll be part of a dynamic team that's dedicated to delivering superior customer service and growing the revenue of our office.
Responsibilities
As a Customer Service Sales Representative, you'll be responsible for:
- Answering phones and responding to voicemails in a timely and professional manner
- Working with our agency systems to manage renewal and policy alerts
- Assisting current customers with payments, policy changes, and other inquiries
- Setting up customer appointments for licensed agents to perform policy reviews
- Treating each customer contact as a cross-sell and up-sell opportunity to grow our client base and revenue
- Utilizing your skills and knowledge to provide exceptional customer service and support
- Collaborating with our team to achieve sales and revenue goals
- Staying up-to-date on industry trends and developments to provide expert advice to our clients
Requirements
To be successful in this role, you'll need to possess:
- A genuine willingness to learn, be intuitive, and resourceful, and be coachable
- An upbeat, positive, and enthusiastic attitude
- A great sense of self-motivation and a willingness to take initiative
- Proficiency in multi-tasking, follow-through, and follow-up
- The ability to work well independently and as part of a team
- Excellent communication skills, both written and verbal
- Bilingual Spanish is preferred, but not required
- A strong work ethic and a commitment to delivering exceptional customer service
- The ability to pass a pre-employment background check
Benefits
As a Customer Service Sales Representative at arenaflex, you'll enjoy:
- Hands-on training to help you succeed in your role
- A Monday-to-Friday schedule with evenings off
- Career growth opportunities to help you advance your career
- A competitive hourly rate of $18.00-$20.00 per hour
- A 40-hour workweek with an 8-hour shift
- The opportunity to earn bonus incentives as our client base grows
License and Certification
While not required, we prefer candidates who possess a Property & Casualty Insurance License and a Life & Health Insurance License. If you're willing to obtain these licenses, we'll provide the necessary training and support to help you succeed.
Relocation
We require our Customer Service Sales Representatives to relocate to the Gunnison County area before starting work. If you're willing to make the move, we'll provide assistance with relocation costs.
Work Location
As a Customer Service Sales Representative at arenaflex, you'll work in-person at our office in Gunnison County.
How to Apply
If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Application Questions
To help us get to know you better, please answer the following questions:
- Are you willing to obtain a Property & Casualty Insurance License?
- Are you willing to obtain a Life & Health Insurance License?
- Do you have the ability to pass a background check?
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're proud to be an employer of choice in the Gunnison County area. Apply for this job