Experienced Student Success Coach – Academic Support and Guidance for Aspiring College Students

Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At arenaflex, we're committed to making a difference in the lives of our students, and we invite you to join our team as an Experienced Student Success Coach. In this exciting role, you'll have the opportunity to inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities. As a Student Success Coach, you'll be the mentor who helps students strive for academic excellence by empowering them to do their best work, overcome challenges, and develop the skills to become lifelong learners. You'll work with each student throughout their learning experience, challenging, motivating, supporting, and encouraging them to achieve more than they may have thought possible.

About arenaflex

arenaflex is a leading education provider dedicated to helping students achieve their academic goals. Our team is passionate about making a difference in the lives of our students, and we're committed to providing a supportive and inclusive learning environment. As a Student Success Coach, you'll be part of a dynamic team that's dedicated to helping students succeed.

About the Role

The Student Success Coach is a critical role that requires a unique blend of academic expertise, communication skills, and empathy. As a Student Success Coach, you'll be responsible for assisting students throughout their education program with arenaflex. You'll work with students over the phone and respond to inquiries received through our systems, providing guidance and support to help them achieve their academic goals.

Key Responsibilities

* Support enrollment, student development, and retention services while ensuring a quality learning experience.

• Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
• Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
• Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
• Offer and teach students how to use resources to help maximize the success of each student.
• Become a certified resume reviewer to provide resume and career development support.
• Be a liaison for students, enabling them to connect with various departments.

What We're Looking For

* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
• Knowledge of academic policies and procedures
• Ability to learn technical skills quickly
• Excellent communication/listening skills, including a pleasant phone manner
• Strong customer support focus and attention to details

What We Offer

* Salary Range between $23 and $24 per hour

• Paid time off
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) Savings Plan
• Life and Disability Insurance
• Tuition assistance
• Employee Stock Purchase Plan
• Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
• Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
• Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that encourages collaboration, creativity, and growth. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our team.

Schedule

* 8 hour shift

• Monday-Thursday: 8am to 7pm CDT
• Friday & Saturday: 8am to 5pm CDT
• We hire people from all time zones that have availability during our hours of operation, in support of our students.

How to Apply

If you're passionate about helping others achieve their academic goals and are looking for a rewarding career, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job