Senior Director of Shared Financial Services

About the position Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Sr Director Shared Financial Services is a leader within the Optum Controllership and Finance teams with direct reporting to the Optum Assistant Controller and collaboration with the Optum billing and all Optum segment accounting teams. The role is a visible and influential partner for Optum. This role leads the Optum Corporate Accounts Receivable Services (CARS) team in maintaining the overall strategy and maintenance of our accounts receivable and cash application financial systems and related activities to produce accurate and timely financial statements and reports. This position follows a hybrid schedule with four in-office days per week.

Responsibilities

• Lead the recording and analysis of financial transactions, statements, and reports in compliance with accounting and regulatory standards
• Evaluate reserves and exposures, providing strategic recommendations
• Ensure alignment between actuals, budgets, and forecasts through collaboration with FP&A teams
• Serve as the subject matter expert for business analysis, AR collections, and cash application strategies
• Direct the Optum collections and cash application teams, ensuring high performance and alignment with business goals
• Design and implement performance metrics and analytics to drive continuous improvement
• Develop and maintain robust internal controls and reporting structures
• Act as a strategic advisor to business leaders, identifying opportunities for simplification, standardization, and automation
• Lead cross-functional initiatives, including ERP migrations and process enhancements
• Represent the CARS team in enterprise projects and acquisitions
• Partners with Optum billing team, Optum segment teams, and IT resources to ensure strategies are consistent with business goals
• Demonstrates comprehensive understanding of data dimensions, elements, structures and business rules, and serves as a subject matter expert
• Applies knowledge of the business to drive development of new data systems, structures or processes that enhance business outcomes
• Develops new system guidelines and business rules to enhance business processes, data quality and reporting capabilities
• Ensures that data structures and solutions meet enterprise business needs (e.g., drive consistency of data structures across the enterprise)
• Set clear goals and expectations for a geographically distributed team
• Manage performance, provide coaching, and foster professional growth
• Champion employee engagement and lead team development initiatives

Requirements

• Bachelor’s degree in accounting, finance, or related field
• 10+ years of progressive experience with operational accounting/transactions, accounting close processes, internal controls, business analytics, financial analysis
• 5+ years professional staff management experience
• Proven deep understanding of accounting principles, financial systems (e.g., PeopleSoft), and AR/cash application processes
• Proven ability to lead cross-functional teams and drive enterprise-level initiatives
• Proven solid analytical, communication, and stakeholder management skills

Nice-to-haves

• CPA or MBA
• Supervisory and Leadership: Proven experience in leading and supervising a large team of various skill sets and backgrounds, ensuring effective collaboration and achieving organizational goals
• Experience with getpaid software: Demonstrated expertise in utilizing this software for financial management and ensuring accurate and timely payments
• PeopleSoft Experience: intermediate or advanced level experience with PeopleSoft, including system configuration, maintenance, and troubleshooting to support business operations
• Automation of Processes and Procedures: Skilled in automating processes and procedures to enhance efficiency, reduce errors, and improve overall productivity
• Legacy Systems Integration and Data Migration experience: Proficient in integrating legacy systems and managing data migration projects, ensuring seamless transitions and data integrity

Benefits

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution

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