Training and Development Manager / Training Program Developer IV/S

About the position The Training Manager oversees, administers, and recommends training programs for the Division of Residential and Hospitality Services (RHS). Consults with RHS administrators and team members address training needs for various departments. Analyzes, develops, implements, evaluates, maintains, oversees, strategically develops and presents training for the division.

Responsibilities

• Leads all training programs and initiatives for the Division of Residential and Hospitality Services (RHS)
• Analyzes, develops, implements, evaluates, maintains, oversees, and presents training programs for RHS team members.
• Leads and supervises training team to provide direction for all training programs, processes, and procedures.
• Oversees and manages the performance management training process for the division.
• Consults with RHS department administrators regarding performance and operational effectiveness and recommends appropriate training programs or tools to correct problems and enhance performance of teams, units, or departments.
• Makes presentations and prepares various reports to share information on current and future training programs and results.
• Uses instructional design principles and computer knowledge to prepare and produce manuals and classroom materials.
• Develops, coordinates, and presents programs to train facilitators and evaluates their performance.
• Evaluates training programs and tools to determine if they meet training needs and achieve optimal results.
• Meets with vendors to explore external training programs and products to determine if needed and suitable for RHS.
• Serves as a senior member of the RHS Human Resources leadership team; assists in planning, reviewing, and implementing RHS strategic human resource initiatives.
• Oversees the creation and maintenance of inclusive and equitable training practices for all RHS team members.
• Facilitates weekly/monthly meetings with the training team to ensure effective communication.
• Oversees and prepares training reports for RHS leadership as needed.
• Represents RHS Human Resources at various meetings and committees as needed.
• Serves as the liaison between MSU Human Resources and RHS regarding training programs and opportunities.
• Ability to effectively work with, serve and lead people from diverse backgrounds including but not limited to racial, ethnic, socioeconomic, generational, linguistic, LGBTQIA+, and gender differences.
• Other human resources projects and duties as assigned
• All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community.

Requirements

• Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Training Development, Human Resources or a related field; five to eight years of related and progressively more responsible or expansive work experience in the design, development and presentation of training/ instructional programs using software or tools related to the operational activities of the employing unit; or an equivalent combination of education and experience

Nice-to-haves

• Knowledge of MSU human resource systems and training programs
• demonstrated ability to effectively lead and serve a diverse team
• knowledgeable about inclusive and equitable training practices and procedures
• demonstrated ability to build trusting and respectful relationships with team members and university partners.

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