Experienced Sell-By-Chat Representative – Ontario

Join arenaflex, a leading provider of world-class coaching and training for Software as a Service (SaaS) companies, as we continue to revolutionize the industry through innovative solutions and exceptional customer experiences. As an Experienced Sell-By-Chat Representative, you will play a pivotal role in maximizing engagement with potential clients through email and social platforms, driving revenue growth, and building a highly efficient lead management system.

About arenaflex

arenaflex is on a mission to help ambitious B2B SaaS founders achieve their perfect exit through our comprehensive programs, including the Growth Accelerator, SaaS Academy, and Boardroom. Our CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac and orchestrating its acquisition by K1 Private Equity in 2019. He now dedicates his expertise to helping SaaS companies grow to new heights through world-class coaching and training.

The Role

As an Experienced Sell-By-Chat Representative, you will be responsible for efficiently managing our inbox and social channels to ensure no lead goes untouched and to deliver highly compelling messaging. You will also play a crucial role in building and fine-tuning a highly efficient and responsive lead management system, capable of seamlessly handling a substantial influx of leads from various channels. A deep understanding of the SaaS landscape is essential for this role, enabling insightful conversations with prospects and demonstrating how our solutions can address their business needs effectively.

Responsibilities & Success Metrics

* Source Growth Sessions via Email and Social Platforms: Efficiently manage email inbox and social platforms to maximize engagement with potential clients. Ensure no lead goes untouched and that messaging across these channels is prompt and compelling.

• Success Metrics: Conversion rate on responses for marketing-generated leads, Revenue sourced, and Show rate on Growth Sessions sourced.
• Build Sales Systems: Play a pivotal role in building and fine-tuning a highly efficient and responsive lead management system. Create a well-oiled machine capable of seamlessly handling a substantial influx of leads from various channels.
• Success Metrics: Rate of change within the SBC machine - Documentation, processes, departmental growth, etc.
• SaaS Expert: Engage in insightful conversations with prospective clients by continuously educating yourself on industry trends, emerging technologies, and the specific challenges and opportunities that SaaS companies encounter. Address prospects' pain points and demonstrate how our solutions can make a difference for their businesses.

Experience and Qualifications

* Required: + Proficiency and competence in working in and maintaining quality data in CRM systems + Chat-based sales experience + Ability to effectively facilitate multiple ongoing conversations seamlessly over several inboxes and social platforms + Highly organized + Self-sufficient + Must be located in Ontario

• Preferred:

+ Knowledge of HubSpot processes + Ability to mimic writing styles

Benefits

* Compensation: $89,000 CAD OTE ($68,500 CAD base + variable compensation)

• Generous Benefits: We offer Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.

Why Join arenaflex?

* Opportunity to work with a leading provider of world-class coaching and training for SaaS companies

• Collaborative and dynamic work environment
• Comprehensive training and development programs
• Competitive compensation and benefits package
• Opportunity to work with a seasoned B2B SaaS executive and contribute to the growth and success of arenaflex

How to Apply

If you are a motivated and experienced sales professional looking for a new challenge, please submit your application through our website. We look forward to reviewing your application and discussing this exciting opportunity with you further. Apply Job!

About the Hiring Process

Please check out the How We Hire section on our website to see what the steps are for our hiring process—taking the time to apply means a lot to us! If you apply, you'll hear from us, whether we feel you're a good match for us, or not, as part of our process.

Culture Code

Check out our Culture Code to learn more about our values and what it's like to work at arenaflex.

Software As A Science

Learn more about our latest book, Software As A Science, and how it can help you succeed in the SaaS industry.

Growth Accelerator, SaaS Academy, and Boardroom

Learn more about our comprehensive programs and how they can help you achieve your goals in the SaaS industry. We look forward to hearing from you! Apply for this job