Project Manager II-International Admin

About the position At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Project Manager II, you will oversee and coordinate different related projects to ensure they benefit one another and meet business goals. This role supports Cleveland Clinic's international representatives located in various regions around the world Some of your main duties will include organizing various programs and activities to improve company efficiencies, building long-term goals for company projects, and developing programs and project budgets. The Future Caregiver is someone who: Has High-level management and leadership skills. Can schedule and manage tasks effectively. Is experienced with conflict resolution and problem-solving. Has written and verbal communication skills. Has teamwork and motivational skills. Has organizational and multitasking skills. This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth in different administrative and project/program management. A caregiver in this position works hybrid out of Ohio or Florida, Monday – Friday from 8:00am—5:00pm.

Responsibilities

• Manage all aspects of small projects or phases of larger projects.
• Coordinate the activities of a project team under the direction of a Project Manager level III or IV.
• Manages operational requests from Cleveland Clinic In-Country Representatives.
• Manages the onboarding process for new Cleveland Clinic In-Country Representatives.
• Tracks and audits international patient referrals coming from Cleveland Clinic In-Country Representatives.
• Communicates effectively with physicians and other internal stakeholders regarding events in In-Country Representative regions.
• Participates in preparing research reports and business cases to support the expansion of the Cleveland Clinic In-Country Representatives program
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews.
• Prepare and completes action plans
• Implements production, productivity, quality, and customer-service standards.
• Resolve problems.
• Complete audits and identify trends.
• Determine system improvements and implement changes.
• Meet financial objectives by participating in developing forecasting requirements.
• Participates in preparing an annual budget and scheduling expenditures.
• Analyze variances and initiate corrective actions.
• Set and continually manage project expectations with team members and other stakeholders.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests.
• Explore opportunities to add value to job accomplishments.
• Other duties as assigned.

Requirements

• Bachelor's degree in business or related field required.
• Three years of experience coordinating or managing various projects.
• Offset: High School diploma/GED and seven years of experience.
• Offset: Associate’s degree and five years of experience.
• Offset: Master’s degree and two years of experience.
• Effective relationship building skills are required.

Nice-to-haves

• Project Management Certification (PMP) is preferred.
• Effective written and verbal communication skills are preferred
• Master's degree in business or related field preferred.

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