[Remote] Sr. Salesforce Admin

Note: The job is a remote job and is open to candidates in USA. Maximus is seeking a Senior Salesforce Administrator who will be a key contributor to the management and optimization of Salesforce environments. The role involves collaborating with cross-functional teams, managing user accounts, and ensuring system performance and user support.

Responsibilities

• Manage user accounts, permission sets, and sharing rules, ensuring a secure and efficient Salesforce environment for all teams.
• User setup and maintenance, including Active Directory and Azure authentication.
• Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations using automation tools.
• User support tickets.
• Responsible for staying current on the platform’s new tools, capabilities, and updates.
• Monitor and report on user adoption.
• Certificate management.
• Oversee integration set up and management, including data exchange processes between Salesforce and other platforms.
• Monitor application storage, user licenses, and system updates to ensure smooth operations.
• Work closely with users to gather feedback, resolve issues, and optimize system functionality.
• Administer changes with minimal disruption, adhering to established change management processes.
• Perform multifaceted Salesforce systems audit, evaluating fields, data quality, users and permissions, license, and storage, installed apps and integrations, API usage, reports and dashboards, release readiness, and overall system health.
• Oversee data cleansing and integrity, utilizing data loader and reporting analytics for debugging and troubleshooting.
• Create and maintain reports and dashboards, analyzing data, and identifying business growth opportunities through Salesforce reporting, data analysis, and revenue management.
• Collaborate with other DevOps team members for environment refreshes.
• Provides backup coverage for other team members, as needed.
• Sandbox environment management.
• Collaborate closely with other workstreams for training and requirements gathering, with a focus on exceptional user experience.
• Work closely with DevOps Release Manager to coordinate deployments across all tiers and environments.
• Troubleshoot and work closely with others from the DevOps team on cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.
• Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations.
• Flexible with off-hours work as needed for critical deployments. Skills
• 5 + years of experience as a Salesforce Administrator
• Proven experience as a Salesforce Administrator, with a solid understanding of standard and custom objects, workflows, integrations, security, and compliance.
• Team player that can adapt in a fast pace and changing environment
• Ability to think strategically and deliver tactically
• Solid understanding of software development lifecycle (SDLC) and DevOps practices
• Salesforce Administrator certifications
• Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
• Because of contractual obligations the candidate must be a US Citizen or GC Holder.
• Knowledge and experience with Salesforce Health Cloud
• Strong background in Salesforce deployment processes and tools
• Experience setting up development orgs and data seeding.
• Experience with Mulesoft and Marketing Cloud is a plus Benefits
• Health insurance coverage
• Life and disability insurance
• A retirement savings plan
• Paid holidays
• Paid time off Company Overview
• Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives. It was founded in 1975, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is Apply tot his job

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