Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) – arenaflex Retail Services

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment where no two days are ever the same? Look no further than arenaflex Retail Services, where we're seeking talented individuals to join our team as Part Time/Casual Customer Service & Sales Assistants. As a Part Time/Casual Customer Service & Sales Assistant at arenaflex Retail Services, you'll be an integral part of our dynamic team, working in a variety of roles across our Sales, Print Shop, Technology, Loss Prevention, and Textbooks departments. Our stores are located on the Ithaca Campus and in Downtown Ithaca, making this an ideal opportunity for students, faculty, staff, alumni, and visitors alike.

About arenaflex Retail Services

arenaflex Retail Services is a leading collegiate retailer, renowned for its innovative approach to retailing and commitment to delivering exceptional customer experiences. Our stores are a hub of activity, with a wide range of products and services that cater to the diverse needs of our customers. As a Part Time/Casual Customer Service & Sales Assistant, you'll be part of a team that's passionate about providing legendary customer service, creating a rewarding work experience, and achieving excellent financial results.

Key Responsibilities

As a Part Time/Casual Customer Service & Sales Assistant, your key responsibilities will include:

• Greeting and welcoming customers and guests, demonstrating active selling, providing product information and guidance, and ensuring a high-quality customer service experience
• Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitoring assigned areas for product restocking and recovery
• Operating cash registers, assisting customers with check-out, and executing appropriate cash handling procedures
• Helping receive and process incoming merchandise and assisting with special orders and store-to-store shipping requests
• Supporting the digital and in-store shopping experience through assisting with responding to customer inquiries
• Working successfully as part of a team, being dependable in attendance and punctuality, and flexible in your schedule based on business needs

We Value Your Abilities

We're looking for individuals who possess a pleasant personality, excellent customer service skills, and a passion for working with the public. As a Part Time/Casual Customer Service & Sales Assistant, you'll be expected to:

• Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customers' needs
• Greet and welcome customers into the department
• Work successfully as part of a team
• Be dependable in your attendance and punctuality, as well as flexible in your schedule based on business needs
• Demonstrate excellent communication skills

Qualifications

To be successful in this role, you'll need:

• A pleasant personality and excellent customer service skills
• Moderate computer/systems competency
• Excellent oral and written communication skills
• Ability to occasionally climb ladders
• Ability to lift and/or move up to 50 pounds as needed
• Ability to stand for long periods of time
• Prior retail sales experience is helpful but not required

What We Offer

As a Part Time/Casual Customer Service & Sales Assistant at arenaflex Retail Services, you'll enjoy a range of benefits, including:

• Competitive hourly rate starting at $16.25
• Variable schedule based on availability, business needs, and work performance
• Opportunities for career growth and development
• A dynamic and supportive work environment
• Access to exclusive employee discounts and perks
• Opportunities to work with a diverse range of products and services

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application system.

Equal Employment Opportunity

arenaflex Retail Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

Notice to Applicants

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex Retail Services, as well as some of your rights and responsibilities as an applicant.

Contact Us

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected]. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected]. Apply for this job