Part Time/Casual Customer Service & Sales Assistant – Dynamic Retail Environment with Opportunities for Growth at arenaflex

Introduction to arenaflex

arenaflex is a dynamic and innovative retail organization that values excellence in customer service, teamwork, and personal growth. As a leader in the retail industry, we are committed to providing a rewarding work experience, delivering legendary customer service, and producing excellent financial results. Our retail operations are a hub of activity, serving a diverse range of customers, including students, faculty, staff, alumni, and visitors. If you are looking to explore the world of retail and grow your career, we invite you to join our team as a Part Time/Casual Customer Service & Sales Assistant.

About the Role

We are currently hiring part-time/casual staff (19 hours per week or less) for various areas and locations, including Sales, Print Shop, Technology, Loss Prevention, and Textbooks. As a Customer Service & Sales Assistant, you will be responsible for providing exceptional customer service, working effectively in a team environment, and contributing to the overall success of our retail operations. This is an excellent opportunity to develop your skills, gain retail experience, and build a career with a dynamic and innovative organization.

Key Responsibilities

• Greet and welcome customers, demonstrating "active selling" and providing product information and guidance to ensure a high-quality customer service experience
• Assist in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitoring assigned areas for product restocking and recovery
• Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures
• Help receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and possibly handle seasonal perishable goods
• Support the digital and in-store shopping experience by assisting with responding to customer inquiries and providing solutions to customer needs

Qualifications and Skills

To be successful in this role, you must have a pleasant personality, excellent customer service skills, and enjoy working with the public. You should also have moderate computer/systems competency, excellent oral and written communication skills, and the ability to occasionally climb ladders and lift and/or move up to 50 pounds as needed. Prior retail sales experience is helpful but not required. We value your ability to drive a positive customer experience, work successfully as part of a team, and demonstrate excellent communication skills.

Essential Qualifications

• Pleasant personality and excellent customer service skills
• Moderate computer/systems competency
• Excellent oral and written communication skills
• Ability to occasionally climb ladders and lift and/or move up to 50 pounds as needed
• Ability to stand for long periods of time

Preferred Qualifications

• Prior retail sales experience
• Ability to work effectively in a team environment
• Flexibility in schedule based on business needs
• Dependability in attendance and punctuality

Career Growth and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Customer Service & Sales Assistant, you will have the opportunity to develop your skills, gain retail experience, and build a career with a dynamic and innovative organization. We offer a range of training and development programs, including workshops, coaching, and mentoring, to help you achieve your career goals.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a work environment that is respectful, supportive, and inclusive of all employees, regardless of their background, identity, or perspective. Our company culture is built on a foundation of teamwork, collaboration, and open communication, and we encourage our employees to share their ideas, feedback, and suggestions.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $16.25, as well as a range of perks and benefits, including employee wellness programs, workshops, and flexible work options. Our employees also have access to a range of discounts and promotions, including employee discounts on merchandise and services.

Conclusion

If you are looking for a dynamic and rewarding work environment, with opportunities for growth and development, we encourage you to apply for the Part Time/Casual Customer Service & Sales Assistant role at arenaflex. As a member of our team, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and building a career with a innovative and inclusive organization. Apply now to join our team and start your journey with arenaflex!